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Business Profile

CPA

Mankowski CPA Associates

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to ***** Mankowski in August of 2022 for tax advice. I went to his house/office and gave him ALL of my tax documents back to 2015. He then said he would need some time to work on the issues. Since then he has not been answering my phone calls, emails or text messages about coming to get my documents so I can give them to another cpa who will actually help. Over the past year I have called, emailed, txted and been to his office. However, my attempts have to contact have failed. This is very unprofessional and I need my documents back. Please help

    Business Response

    Date: 09/11/2024

    Id certainly be happy to return documents but at this point those documents were returned to the address that we had at that time.  Given that it was several years ago and nothing was returned, the belief was that the files were received.

     

    We hope that this provides you with the information that you need related to this case.  If any additional information is required, we will do our best to reply on a timely basis.

     

    *****

     

    ******* *. Mankowski CPA, CGMA

    Mankowski Associates ********

    Customer Answer

    Date: 09/21/2024

    I have not heard from Mr. ********************** regarding this issue. Please update this and open the file. I do not recall receiving a previous email asking if I had heard from him. This has NOT been resolved. 

Mankowski CPA Associates is NOT a BBB Accredited Business.

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