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Find a Location

West Shore Home LLC has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    Business ProfileforWest Shore Home LLC

    Baths
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.58/5stars

    Average of 1,213 Customer Reviews

    Customer Complaints

    226 complaints closed in last 3 years

    110 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/24/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    West Shore Home is a bath, window and door company.  The company installs windows, doors, showers, tubs and walk-in tubs.

    Business Details

    This is a multi-location business.

    Find a Location

    West Shore Home LLC has 42 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3 Crossgate Dr, Hampden Township, PA 17050-2459
      BBB File Opened:
      6/1/2007
      Years in Business:
      17
      Business Started:
      7/31/2006
      Business Incorporated:
      7/31/2006
      Accredited Since:
      8/24/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA012954 for this business, issued by Office of the Attorney General-PA

      These agencies may include:

      Office of the Attorney General-PA

      Strawberry Square, 14th Floor

      Harrisburg PA 17120

      (800) 441-2555

      http://www.attorneygeneral.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • West Shore Home
      Business Management
      • Mr. Tomas Aleman, Marketing Manager
      • Mr. BJ Werzyn, CEO
      • Mr. Mark Deary, Director of Customer Service
      Contact Information

      Principal

      • Mr. BJ Werzyn, CEO

      Customer Contact

      • Mr. Tomas Aleman, Marketing Manager
      • Mr. Mark Deary, Director of Customer Service
      Additional Contact Information

      Email Addresses

      Customer Complaints

      226 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      I had west shore homes come out to do an estimate for my bathrooms. They quoted me a price I signed a contract bit I changed my mind a week or two later. They told me that of I want to cancel I would have to pay a cancellation fee which is 35% of the cost. They agent did not inform me of this at time of the consultation. Now I am having to pay over $8000 for no work. I am trying to call them back to at least get one bathroom done since they want me to pay this fee. I am not able to get anybody to answer.
      Read More

      Customer Reviews

      1,213 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Renee B

      5 stars

      04/19/2024

      ********** and ************** did a phenomenal job installing my tub! They were very polite and made sure every request I had was fulfilled. They made sure they explained any questions or concerns I had and communicated with me through the day. I was very pleased with the turnout.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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