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Business Profile

Computer Dealers

Axis Computers and Communication

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/10/2024

    Type:Delivery Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October ******* **** Spatz accepted payment of $260 for 4 Western Digital 12TB SATA HDD and never sent them to the buyer. He had no intention of doing so. He used the phone number ************ and the business name of aXis ******************************************** by link to the BBB to convince his **** that he was legit. He set the terms of the deal abs then failed to abide by them he told me he would need an additional day to get the drives out of the collocation band packaged and shipped so he would have me a tracking number by that Tuesday by 5pm. It is now Sunday Nov. 10 and he has yet to provide me with a shipping number or a refund.

    Business Response

    Date: 11/12/2024

    This complaint has nothing to do with aXis computers & Communications, This was a PERSONAL FOR SALE ITEM POSTED ON ******** MARKETPLACE.

     

    Customer Answer

    Date: 11/13/2024

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: 22537041

    I am rejecting this response because:

    Mr. ********************** would like to stretch any and every opportunity or leverage he believes he has to separate his behavior from his business to avoid his business suffering the bad decisions he has made on its behalf. Mr. ********************** invoked his business by linking its BBB rating in his conversation as a selling point to lend to his credibility therefore opening his business to liability for his business acumen and business decision to ******* or cheat someone out of their funds. Little does Mr ********************** know that his behavior is not only have civil consequences for his business but criminal as well.


    Regards,

    ******* *****








Axis Computers and Communication is NOT a BBB Accredited Business.

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