Reviews

Review Details

• Review fromVictoria T

  Date: 08/01/2025

  5 stars
  With the wave of global layoffs happening daily, I decided to update my resume as a precautioneven though my current role feels stable, you just never know. Working with Storeline Resumes was an exceptional experience from start to finish.After submitting my resume, ******** profile, and a few background details, the team scheduled phone conversations to truly get to know me. They asked thoughtful, probing questions about my career path, goals, and even the quirks that make me unique. It was clear they genuinely cared about crafting a resume that reflected not just my experience, but my personality and aspirations.What they delivered was nothing short of a masterpiece. We went through two rounds of edits where I made minor tweaks, and they finalized everything with precision. I received a beautifully written resume, a tailored cover letter, and a step-by-step guideincluding custom verbiagefor updating my LinkedIn profile.Whether you're actively job hunting or just preparing for the unexpected, working with Storeline is easy, empowering, and truly transformative. Since updating my materials, Ive received multiple compliments from peers in my industry who noticed the changes and loved them.Highly recommend!

• Review fromJames M

  Date: 07/24/2025

  1 star
  Awful, just awful. My resumes was riddled with types with my name misspelled several times. This woman's LinkedIn posts are BS as she appears to farm the resume out to foreign Upwork freelancers. Stay away!

• Review fromSarah C

  Date: 06/24/2025

  1 star
  Let me start by saying I know nothing about resumes so I did approve of all the work given to me as it looked good to me and I didn’t know any better. I did during the process have to correct a lot of things because she misinterpreted parts of my interview, but it’s hard to understand other people’s jobs so I was understanding and had no problem tweaking the errors. However, I’ve never received more automatic rejections in my life than when I started submitting that resume. Within hours I’d be rejected for jobs I’d normally get interviews for very easily. I sent my resume to another very credible recruiter and career coach with great reviews who told me that the resume Storeyline did for me was a formatting nightmare and would never land me a job. I am now getting it fixed. The recruiter told me this was incompetent work and a mess. And this is not a recruiter that I am paying any money for btw as they’re not the ones fixing the resume, so I trust their feedback as someone who does the hiring. Total waste of money using this service only to put me in a worse position of getting an incredible amount of rejections.

  Storeyline Resumes

  Date: 06/26/2025

  Hi Sarah!
  Thank you for your feedback. We’re genuinely sorry to hear that you’ve felt disappointed, and we’d like to take this opportunity to clarify a few things and offer support.
  Your resume was completed over six months ago, and during that time, we did not receive any outreach from you with concerns, questions, or requests for edits or support, which we are always more than happy to provide. This review is the first time we’re hearing about your dissatisfaction, and we would have loved the chance to assist you earlier.
  To address your concerns:
  ATS Compatibility:
  All of our clients are provided with three versions of their resume: a designed version for networking and recruiter outreach a version for editing, and an ATS-friendly version specifically formatted to parse correctly through online job application systems. If you’re receiving a high number of rejections, it’s possible the wrong version was used for online submissions. We include clear instructions in your portal about how and when to use each file. We would be happy to help you double-check which one you’re using now.
  Formatting Concerns:
  We use widely accepted resume formatting principles and your resume was built based on the template you selected. While we respect the feedback you received from another recruiter, it’s important to note that not all resume reviewers have consistent standards, and it’s common for services looking to gain new business to critique prior work. Still, we always welcome second opinions and would have gladly reviewed your resume with you to address any concerns.
  Sarah, we’re committed to your success. Please reach out to us at [email protected].

• Review fromWilliam T

  Date: 06/17/2025

  1 star
  Severely disappointed with the service. I signed up for their new searchlight service and resume update spending over $2000 to help facilitate my search for a new opportunity and get coaching. The initial sales interaction was solid and it was pitched well and aligned with what I was looking to accomplish. They took my money and then silence. It took over a week and half for the resume writer to send an email. She asked what I wanted updated which I thought my first coaching session would be going over. This never happened. They even tried to upsell me on my resume after I spent a small fortune. I called and left messages 5 times without a return call. I requested to return of my payment 4 out of the 5 calls. The resume writer sent me my old resume in a new format without ever receiving any guidance or communicating with me about how the updated resume and new experience should be added. Not one person my storyline has reached out by phone after 5 voicemails and several emails. Very discouraged and disappointed with the service. Please refund my money in full!

  Storeyline Resumes

  Date: 06/24/2025

  Hi ****!I'm very sorry to hear you're still feeling disappointed with your experience. I want to clarify the full context and timeline of events, as we have in fact been responsive and actively working to resolve this situation from the beginning.On June 9th, you requested a full refund via email, expressing dissatisfaction with the process. I replied the same day, offering to schedule a call to address your concerns and get your onboarding and coaching session set ****** then declined that option and reiterated your request for a refund. I responded promptly, letting you know we would honor the refund and requested the necessary payment details to initiate ****** provided those details on June 10th, and I submitted your refund request. On June 11th, I followed up with a confirmation that the refund was processing and also asked if you would like assistance with the resume update, which was still part of your order.On June 19th, despite our ongoing communication, you notified us that you had filed a chargeback and a complaint with the Better Business Bureau. As I explained in my reply, once a chargeback is filed, we are required to pause all refund processing and instead work directly with your credit card provider as part of the formal dispute *********** then reached out again on June 23rd, expressing frustration that the refund hadnt gone through yet. At this point, as I previously mentioned, the refund is in the hands of your financial institution. We will be responding directly to the chargeback inquiry with documentation of our communication and actions taken.****, I understand your frustration, but I also want to be clear: we never ignored your requests, and we offered multiple opportunities to resolve the issue amicably, including issuing your refund and offering to complete the services you paid for. Our team responded to each message and acted in good ********* that the matter is in formal dispute with your credit card company, we are unable to move forward independently. We will, of course, continue to fully cooperate with that process.

• Review fromLarry R

  Date: 05/29/2025

  5 stars
  I used their services for revamping my resume and ******** account and within two months I got a new job that exceeded my expectations. During the two months I received multiple inquiries from recruiters and had multiple interviews. One of the things I realized after thr process of revamping my resume was that I was looking for a Director of *** and didnt consider that most Director opportunities require experience leading a PMO which I do not have. This was a small issue that I changed on my resume myself as the rest of my resume was accurate. I considered hiring them a couple years ago for an internal position at the company I worked for and was talked out of it by a Senior Director. Oops If you are struggling with your job search like I was for years, then sign up for the free 15 minute consultation. Its worth the listen. The prices maybe steep for some, but the value is definitely there. Its also not thousands of dollars like other agencies.

• Review fromVlad S

  Date: 04/12/2025

  5 stars
  This is a first class operation with people that know what they are doing. I highly recommend using their services. A+++

  Storeyline Resumes

  Date: 04/15/2025

  Thank you so much for the kind words! We're thrilled to hear you had such a great experience and truly appreciate your recommendation. Wishing you all the best in your next chapterkeep us posted on your wins!

• Review fromRichard W

  Date: 04/02/2025

  5 stars
  Storyline crafted a wonderful resume that had me sought after immediately, and hired less then a month later!

  Storeyline Resumes

  Date: 04/03/2025

  Wow, thank you so much for your amazing review! We're thrilled to hear that your new resume helped you stand out and land a job so quickly! Wishing you all the best in your new role and if you ever need anything in the future, dont hesitate to reach out!

• Review fromEJ M

  Date: 03/07/2025

  2 stars
  The process and tools make sense, but the person that drafted my resume was likely right out of college and didn't know what a good resume was. Although they did take feedback, and they did provide another version that was better, it wasn't job application ready. I spent a significant amount of my time researching how to improve my resume. For the $$$, this is unacceptable. I wouldn't recommend this service and caution anyone looking for a magic solution. Do the research and work and you'll know how to fish on your own.

  Storeyline Resumes

  Date: 04/03/2025

  Hi EJ!Thank you for sharing your feedback with us. Im sorry to hear you didnt feel fully satisfied with your resume. To clarify, all of our writers have extensive experience10+ years writing executive-level resumesand are highly skilled in crafting tailored, effective documents.That said, we wish we had known that you felt the resume wasnt ready during the editing phase. We would have been more than happy to make adjustments to meet your expectations. The last communication we received from you in the portal was looks fine."We understand that a resume isnt a magic fix, but its a vital piece of the job search process. Please feel free to reach out if youd like us.

• Review fromKimberly M

  Date: 01/20/2025

  5 stars
  Professional and knowledgeable team-beyond impressed. Every team member I spoke with was incredibly helpful, responsive, and highly professional. I've used other well known resume companies in the past-outsourced their writers, was never able to communicate via phone, only email. With Storeyline Resumes, they're incredibly thorough and take the time to get to know you, your work history and your futures aspirations. Hiring Storeyline Resumes is a great investment. They offer different packages depending on where you're at in your career and also assist in creating a great LinkedIn profile. I couldn't be happier and am already recommending them to everyone I know. :)

  Storeyline Resumes

  Date: 01/23/2025

  Thank you so much for your kind words ***! Were thrilled to hear that you had such a positive experience with our team. We truly appreciate your recommendation and are excited to continue supporting you as you move forward in your career. Thank you again for trusting us. We're grateful for your feedback!

• Review fromChristina D

  Date: 10/03/2024

  5 stars
  As a communications professional, I pride myself on being an excellent writer and storyteller. I thought my former resume was pretty good. Im frequently asked to review and edit friends and family members resumes. However, the resume I received from Storeyline is such a ***** difference from before that Im somewhat embarrassed that I used the old version for so long. My Storeyline resume is a masterpiece in comparison. I am proud to submit it for jobs Im interested in, and it truly does reflect the story of my career and accomplishments. Throughout the entire process, everyone I spoke to and worked with was professional, engaged and responsive. Now when someone asks me to review a resume, I have much more constructive feedback. And usually, I tell the person better yet, call Storeyline!

  Storeyline Resumes

  Date: 10/04/2024

  Hi *********! Thank you so much for your kind words and for taking the time to share your experience! Were thrilled to hear that youre proud of your new resume!Your recommendation means a lot to us, and we appreciate your trust in Storeyline.We wish you all the best in your job search!