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Business Profile

Garbage Removal

Sattazahn Refuse Removal, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/23/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hi Im having issues with Sattazahn Refuse Removal In, they are a trash collector and they have refused to take the trash and or recycling however we have been charged for the service. They do not answer their phone to discuss the issue and their never in the office. This has been an ongoing issue for months and Id like this resolved as soon as possible.

    Business Response

    Date: 02/05/2024

    I have attached a ****** review submitted by *************************** which apparently is a resident at the address for the complaint ***************************.  I do not believe it was ********************* who submitted the complaint on theBBB.  After I submitted the attached reply he replied saying she has a check and demanded a refund.  I then replied saying i would provide a refund once i see a cancelled check.  after my reply the ****** review was deleted i assume by the person who posted it.  therefore i will not be responding to this complaint on BBB.  

    Business Response

    Date: 02/22/2024

    I have asked for a copy of the cancelled check to refund any money and to this date no copy has been received.  this is closed.

Sattazahn Refuse Removal, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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