Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
My BBB
Better Business Bureau®
For Businesses
Share
Business Profile

HOA

CCR Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in HOA.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CCR Management is a Home ******************* company. They are incapable of the basics of managing communities, and are riddled with complaints across many platforms. I moved out of my home in that community over 2 year ago. Despite multiple emails to them, they continue to send threatening emails about late notice for a property I no longer own. A simple email should suffice, but the vast incompetence of the firm and people who work there is beyond anything you can imagine. If you are considering buying a home, investigate the *** firm they use. If it is CCR, stay far away.

    Business Response

    Date: 02/24/2025

    Good afternoon,

    In response to Mr. ********** complaint, all units/houses sold within a community association in the **************************** requires, by law, specifically Title 68. SS 5407 that a resale disclosure must be obtained by the seller. The information that is required of the seller is attached. This is not a management company's option, it's the law. We (CCR) cannot legally update and change owners without this disclosure.  Attached please find the SS5407. Every owner is required to order and purchase a Resale Disclosure prior to settlement and the title cannot be transferred without this documentation. 

    We have ***** emails back and forth between the ********** and internal emails regarding this.  The ********** are not required to contribute to the Capital Improvement Fee because the sale happened within a family unit. But they are still required to obtain a 5407resale disclosure.  

    Thank you. **** ******, CMCA, AMS, PCAM. Principal, CCR Management, Inc. 

     

     

CCR Management is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.