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Business Profile

HOA

CCR Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CCR Management is a Home ******************* company. They are incapable of the basics of managing communities, and are riddled with complaints across many platforms. I moved out of my home in that community over 2 year ago. Despite multiple emails to them, they continue to send threatening emails about late notice for a property I no longer own. A simple email should suffice, but the vast incompetence of the firm and people who work there is beyond anything you can imagine. If you are considering buying a home, investigate the *** firm they use. If it is CCR, stay far away.

    Business Response

    Date: 02/24/2025

    Good afternoon,

    In response to Mr. ********** complaint, all units/houses sold within a community association in the **************************** requires, by law, specifically Title 68. SS 5407 that a resale disclosure must be obtained by the seller. The information that is required of the seller is attached. This is not a management company's option, it's the law. We (CCR) cannot legally update and change owners without this disclosure.  Attached please find the SS5407. Every owner is required to order and purchase a Resale Disclosure prior to settlement and the title cannot be transferred without this documentation. 

    We have ***** emails back and forth between the ********** and internal emails regarding this.  The ********** are not required to contribute to the Capital Improvement Fee because the sale happened within a family unit. But they are still required to obtain a 5407resale disclosure.  

    Thank you. **** ******, CMCA, AMS, PCAM. Principal, CCR Management, Inc. 

     

     

CCR Management is NOT a BBB Accredited Business.

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