ComplaintsforByte Me Computer Services
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Complaint Details
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Initial Complaint
07/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
my plan was for 6 months garentee to fix my twisted tooth and it's been now 7 months ths and my tooth did not get fixed. I did the treatment exactly how they told me to do it and it did not work at all..if anything I now have a gap in my bottom teeth that I didn't have before I'm super upset and want a refund.Initial Complaint
02/10/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Byte me guarantees your smile for life. That means that if your teeth move out of alignment after you complete your initial treatment, they will provide additional impression kits, new treatment plans and aligners to help correct any misalignment issues at no additional cost. However, every time i call i get disconnected or told to send pictures. Ive sent multiple pictures and no one does anything but ask for more pictures and continue to ignore me. Ive been asking for new aligners since last year. They refuse to help, aside from asking from a million pictures and ignoring me after.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.