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          Mt Pleasant Window & Remodeling has 1 locations, listed below.

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            Business ProfileforMt Pleasant Window & Remodeling

            Windows
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.7/5stars

            Average of 20 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/20/1993

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Mt. Pleasant Window & Remodeling Company is a family owned and operated business that offers a wide variety of exterior remodeling services. Some of these services include but are not limited to ..replacement windows, bay & bow windows, garden windows, glass block windows, entry/storm/screen doors, sliding glass doors, french & patio doors, bath & shower remodeling, porch & patio enclosures, gutters & downspouts,  shutters, siding & trim, soffit & fascia, and residential roofing.

            Business Details

            BBB File Opened:
            12/9/1993
            Years in Business:
            47
            Business Started:
            11/1/1976
            Accredited Since:
            12/20/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA003495 for this business, issued by Pennsylvania Attorney General List of Registered Contractors. The expiration date of this license is 7/1/2025.

            These agencies may include:

            Pennsylvania Attorney General List of Registered Contractors

            16th Floor, Strawberry Square

            Harrisburg PA 17120

            (888) 520-6680

            Fax: (717) 7878242

            http://hicsearch.attorneygeneral.gov/

            Type of Entity:
            Corporation
            Business Management
            • Mr. Richard J Wrobleski, Owner
            Contact Information

            Principal

            • Mr. Richard J Wrobleski, Owner

            Customer Contact

            • Mr. Richard J Wrobleski, Owner
            Additional Contact Information

            Fax Numbers

            • (724) 547-5051
              Primary Fax

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/15/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My complaint involves Mt. Pleasant Window Co 1018 Corporate Lane, Unit A, Export, PA 15632. License # PA003495. I purchased 4 windows from Mt. Pleasant Window Co in 2008 and another 4 in 2010. The windows are Quantum 2 windows which have a lifetime of the house guarantee. In October 2019 one of the seals in an upstairs window broke. I had no problem at that time getting a replacement pane. In November 2021 another seal broke in an upstairs window. Called the company and spoke with April the Service Manager (last name unknown) re: ordering a replacement. Replacement window came in Dec 2021. When the Service Technician, Darryl ,(last name unknown) went to replace the broken glass the pane he brought with him was also broken. One broken window was replaced by another. Due to supply chain problems I was told by the Service Manager, April, that it would take 8 to 12 weeks to get a replacement. I was upset that they replaced one broken window with another. When I called, April, to complain I was told that "glass breaks when it's cold". While waiting for the 2nd replacement pane, I had another pane fail on January 21, 2022. This time glass actually broke off inside the house. I called the company again. They sent Darryl out to secure the window. I was told by April that the order would be "expedited". On 3/8/22 the first window was replaced for the 2nd time. Darryl, Service Technician, checked other broken window and said he would check on the status of the order. This pane was due to come in at the end of March 2022. I went home yesterday 3/14/22 to a message from April, Service Manager, regarding my 2nd window. She does not have a record of any conversation with me. I called back and she implied that I was crazy. She has not ordered the pane. This will now take another 8-12 weeks for this pane to come in. She was very rude. I asked to speak to someone over her head. She kept speaking to me in a nasty tone and calling me mam. She would not put anyone else on the phone
            Read More

            Customer Reviews

            20 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Connie M

            02/23/2024

            I had a kitchen door installed on January 15th. It was bitter cold and *** and his daughter did a wonderful job with the installation of the ProVia door. The old door was original, when the house was built 50 years ago. I highly recommend this company because they have replaced every window in my home over the years! Great quality work and professional installation

            Local BBB

            Better Business Bureau of Western Pennsylvania

            BBB Reports On

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