Business ProfileforSummit Pet Hospital & Care Center

My pet yorkischon had surgery on February 14,2022 to remove a stone that was blocking her from urinating.Since then she has had issues with her urine.We have been trying to do further testing with the vet for almost a year. They have come up with nothing. My pet wears diapers and has a terrible odor. The last test they did was a 2 part test. They got a blood specimen from her jugular vein in her neck. Results for the 1st test were negative. So we were waiting on the results for the cortisol test for her kidneys. Nobody was getting back to me. Finally the vet called (after 2 weeks) and apologized. She said there was an error either on the vets fault or the Labs fault but the blood was thrown out and no cortisol test was done. The vet said unfortunately they had to draw more blood from her jugular and clearly I was upset.I did pay for the1st test. When I went to get the results of the second test the vet tech came out and handed my pets kidney results which were Negative. I was shocked that nothing was found.The tech never asked me for a payment and never came up with yet another solution or test.I left and when I got home I realized I need to go for a second opinion.I made an appointment for her and summit vet released her records. My dog was treated and found it she had2 serious UTI’s.She is on the mend now. I made an appointment for my other pet at my new vet this week and was told that Summit would not release his records until I paid a bill for ****’ s kidney test. I was told that a vet can not by law withhold my pets records. We went up to summit and they will not release **** records. I explained nicely that their should be a compromise between myself, summit vet, and the lab. I should not have to pay the 157.00 dollar balance for everything my pet was put thru. I called the lab and they would not answer any of my questions . Told me to go back to the summit Vet. My other dog cannot be treated for a exam until they release his records. Can you help?