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Find a Location

Arthur F Schultz Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforArthur F Schultz Company

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Arthur F Schultz Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      939 West 26th St, Erie, PA 16508
      BBB File Opened:
      2/8/1993
      Years in Business:
      110
      Business Started:
      9/1/1913
      Type of Entity:
      Corporation
      Business Management
      • Mr. Dan Schultz, President
      • Mr. John Blakeslee, Owner
      Contact Information

      Principal

      • Mr. John Blakeslee, Owner

      Customer Contact

      • Mr. Dan Schultz, President
      • Mr. John Blakeslee, Owner
      Additional Contact Information

      Fax Numbers

      • (814) 454-3052
        Primary Fax

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Purchased fridge Jan 10th 2024. Fridge delivered Feb 6th 2024. Called Schultz Feb 7th to tell them fridge was not cooling. Called each day and they finally sent someone out Feb 13th. Repairman stated major repairs needed, lines cut, valves replaced, recharging appliance.....this was a brand new fridge. I said I did not want it repaired , I wanted my money refunded. Schultz told me they do not refund...I could get it repaired or get another fridge. I do not wish to do either. I would like my money refunded. I filed a dispute with my credit card company, US Bank, Feb 15th, it is still being looked into. I do not understand why they cannot refund my money for a broken fridge they sold me! I have attached my receipt and also a copy of the paper I sent to my credit card company with dates and times of correspondence
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Judith E

      1 star

      04/12/2024

      I ordered a Lazy Boy Sofa Sleeper with an upgraded mattress that was too large for the frame. After many conversations and visits to my home during 5 months, they said I could accept the upgraded mattress or get the original mattress. I needed a mattress that fit, so I lost $200 because they refused a refund. I was shocked. I will never purchase anything again from Arthur F. Schultz.

      Arthur F Schultz Company Response

      04/13/2024

      LaZboy offers only two mattresses and they are manufactured for LaZboy to THEIR specifications. When a consumer wishes an upgraded mattress for a sleeper there is only one option. We can not change the dimensions of the LaZboy sleeper or their mattress. They are designed specifically for their sleepers. We offered an option the customer chose to purchase and we offered options to satisfy their situation. Sleepers do require some finesse to open and close. We hope the new mattress helps.

      Local BBB

      Better Business Bureau of Western Pennsylvania

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