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Find a Location

The Brooklyn Builder LLC has 1 locations, listed below.

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    Business ProfileforThe Brooklyn Builder LLC

    Remodel Contractors

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    618 S Market St, Elizabethtown, PA 17022
    BBB File Opened:
    6/17/2021

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    06/17/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    We hired this company to finish our basement and do our dining room with a down payment of $8100. They were starting on May 3rd and we were told it would take approximately 1 month if that to complete. This company never showed up when we were told they would, usually an hour or 2 late. One week never showed up at all due to having another job scheduled but we were told we on the calendar for 1 month. He never ran electric to bathroom correctly so he was going to have a gentleman come out a week later to complete and the following Saturday he would do the dining room. On May 28th he asked for payment and we told him he was not getting the remaining balance but we offered to give him $2000 as a guarantee that he would come back out the following week to complete. He agreed to take $3000. He stopped for check and an hour later called and said he quit. Never returned to collect garbage or finish job. We did stop payment on check for $3000.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Gretchen T

    2 stars

    05/31/2022

    My experience with The Brooklyn Builder was good at first until he tried to play games with his fees and providing an appropriate estimate. He provided me with an estimate of work to be done without seeing more than pictures. This should have been a red flag, but I now know better for future jobs. While he is capable of good work, he decided that he would leave several of the finishing tasks of the job for me to finish myself. Since I had given him half the money in cash upfront, I expected him to possibly not even show up to do the job based on other complaints filed here. To get at least what I paid in, I allowed him to come to do the job. After he completed partials jobs (exterior door install and threshold replacement), I told him we would need to discuss what the balance due was given how much he left unfinished. He told me he couldn't leave a job unpaid and threatened to call the police, which he did. He clearly doesn't understand how contracts work as the police don't get involved in these matters. He sued me for the balance and lied in court, saying I agreed to allow him to leave construction trash at my house for me to dispose of. I would never hire him again due to shady business practices.

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