Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Roofing & Building by Bruce, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRoofing & Building by Bruce, Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/5/2013

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    PO Box 324, E Stroudsburg, PA 18301-0324
    BBB File Opened:
    10/14/1997
    Years in Business:
    38
    Business Started:
    1/1/1986
    Business Started Locally:
    1/1/1986
    Business Incorporated:
    6/30/1997
    Accredited Since:
    4/5/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA020217 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Corporation
    Alternate Business Name
    • Roofing By Bruce
    • Bruce's Chimney Service
    • Skylight Solutions, Weathertite Windows & Siding
    • Brookside Hearth & Patio
    Business Management
    • Ms. Jill Burnley, Office Manager
    • Mr. Noel B. Burnley Jr., President
    Contact Information

    Principal

    • Mr. Noel B. Burnley Jr., President

    Customer Contact

    • Ms. Jill Burnley, Office Manager
    Additional Contact Information

    Fax Numbers

    • (570) 424-7254
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    date of transaction 05/13/21. They did not install the Roof to industry standards. Roofing by Bruce put some kind of blue foam on the roof, then they put the Ice shield on top of the foam. the Ice shield has a film with an adhesive that is supposed to be removed and is to adhere to the plywood. The film was not removed and with the foam creating a barrier the Ice shield cannot adhere to the plywood. When the ice forms in the winter it will melt and I will get water damage. I told them ( Roofing by Bruce) about this and they denied there is a problem with the installation. I have done roofing when I was younger and I know that they messed my Roof job up. They also installed the flashing incorrectly. There should have put 1 flashing per coarse of shingles. They ran all of the flashing then put the Shingles on top. This will send the water under the shingles and cause a leak also destroying my Plywood and my sheetrock. I paid 22,937.00 for this botched job.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Trina W

    1 star

    11/17/2023

    Horrible experience, I wanted sun tunnels with LED lights. First mistake I gave them a check in advanced and they cashed it right away. I was told by Mario Ruggeri, recommended by velux that after the check cleared they would come out in two weeks. I let a month passed by no call. I called them and was told they would be out in 2 weeks. Long story short it took them almost 2 months after my check cleared for them to come out. The 2 guys that came out was very pleasant but had the wrong part and I did not receive 1 of my LED lights.. I was promised they would come out and put them in. This was in 2021, when I look up at the sun tunnels all I see is light and bugs in both sun tunnels.

    Local BBB

    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.