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Business Profile

Handyman

Josh’s Handy Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/13/2025

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Found guys advertisement on Back mountain community page on ********. Needed interior doors installed. Said he has business and had done them dir many years. I go ahead and hire him. He comes over to install door, roughly 2 hours later he abruptly leaves my house with work unfinished. Door does not open or shut, hinges of door is destroyed along with my wall trim. He (**** **********) took off with my money and blocked me. Basically defrauding me and come to find out he doesnt legitimately have a business or any licenses or insurance

    Business Response

    Date: 08/31/2025


    Response to BBB Complaint Case of ****** *****


    To Whom It May Concern,


    I am responding to the complaint filed by ****** ***** regarding door installation services.


    Work Performed:
    I was hired to install interior doors at Mr. ****** home. The doors and frames were non-standard, which made installation more complex than initially expected. I began the work but additional adjustments and materials were required to properly complete the job.
    False Allegations:
    Mr. ***** has claimed that I abruptly left and took off with his money. This is not accurate. I left to obtain the necessary items to continue the work. At no point did I intend to abandon the job or defraud him.
    Slander and Harassment:
    What concerns me most is that Mr. ***** has made false and slanderous statements about me and my family on social media. This goes well beyond a business dispute. My family has no involvement in this matter, and bringing them into it is both harmful and inappropriate.
    Business Legitimacy:
    The claim that I dont legitimately have a business or insurance is false and damaging. I operate under Joshs Handy Solutions, a small business providing handyman and painting services.



    Respectfully,
    **** **********
    Joshs handy solutions

    Customer Answer

    Date: 09/03/2025

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: 23712090

    I am rejecting this response because:

    He has intentionally and solely defrauded me acting as a handyman knowing the work he was doing. Like a Ponzi scheme. Never seen or heard from him again as he made off with our money, damaged our house and completely destroyed door. Many local authorities and municipalities have been contacted. Police report has been filed. This guy needs to be shut down immediately. I will not stop spreading awareness about him around community. To be honest he needs to be behind bars and not be able to defraud another family ever again. I will not stop until he refunds me $125. In the long run if he does not pay, he is looking at much more serious consequences 

    Regards,

    ****** Range








Josh’s Handy Solutions is NOT a BBB Accredited Business.

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