ComplaintsforSimply Beautiful Smiles of Doylestown
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Complaint Details
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Initial Complaint
04/19/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Had teeth removed by Simply Beautiful Smiles in 2022. Due to an insurance change I switched to a new dentist who did a full set of xrays. Found out that there are still piece(s) of tooth in my gum. As a result they cannot move foward with my dental care unless I go to an oral surgeon to have the gum reopened and the tooth/teeth fully removed. I am still paying on the $2000 credit care balance for this incomplete service. I have tried to email and left two voicemails with the Doylestown ** location with no response. Attached is a copy of the xrays that show the missed pieces in my gum.Business response
05/16/2023
To Whom it may concern this patient was seen in our dental office on 5/1/2023 and all services in this matter were taken care of. Please let me know if you need any further information.
Thank you
*************************
Human Resources/ Simply Beautiful smiles
Email ************************************
Phone ************ was contacted and came in on 5/1/23 and all is good. ***** just needs to fill out the paperwork.
***************************
Business Director
************************************
website:sbsmiles.org
************
From: *********************** <*************************************>
Sent: Tuesday, May 16, 2023 2:13 PM
To: *************************** <*******@sbsmiles.org>; **** ***** <******@sbsmiles.org>
Subject: Fwd: Complaint
Have we contacted the patient?
****************************, DMD, MICOI, CEO
Simply Beautiful Smiles
*************************************
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BBB Rating & Accreditation
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Contact Information
812 N Easton Rd Ste 8
Doylestown, PA 18902-1063
Business hours
Today,8:30 AM - 5:30 PM
MMonday | 8:30 AM - 5:30 PM |
---|---|
TTuesday | 8:30 AM - 5:30 PM |
WWednesday | 8:30 AM - 5:30 PM |
ThThursday | 8:30 AM - 5:30 PM |
FFriday | 8:30 AM - 2:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.