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Business Profile

Engineering

Carnegie Strategic Design Engineers

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:02/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the last year I paid Strategix Design a total of $5370 to redesign my website and do the *** for the site. They moved my website off of the platform it was on Bluehost but they did not redesign it at all. They used the exact same design that it had. After many months of asking them to fix things on the website they finally made a few changes but the appearance of the website is still not spaced out properly like I have repeatedly asked them to do. Also by looking at the *** reports they have done nothing with this absolutely nothing. The website has not gotten a single view more than it did before I hired them. The only time they were in contact with me is when I contacted them and repeatedly contacted them to make some changes and to get the reports that I was promised every month. I feel like I was completely scammed out of my money and would like a full refund. This company took advantage of the fact that I dont have a good understanding of how *** works so they took my money and didnt do any work. I am realizing this is happening to a lot of people and it is complete fraud and theft. I am asking for a full refund because I deserve to get my money back since they didnt do the job that was promised. I am also contacting the *********************** to see if they can help stop this company from scamming anyone else in the future. The contact info for the company is below all though Im not really sure they are really located in the US. I am pretty confident they are over seas somewhere. Thank you for any assistance you can give me to help get a full refund.*********************** 02/06/2024 info@strategix ************ **************************************

Carnegie Strategic Design Engineers is NOT a BBB Accredited Business.

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