Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Coraopolis Collision & Repair Service LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car was in a wreck and repaired by this business for the last two and a half months to 3 months that I've had my car back it has not ran correctly and today it stopped working completely I had a mechanic look at the car to better know what the problems were the car was not repaired correctly there were parts that were not replaced the reports that were placed that were used and aftermarket

    Business Response

    Date: 05/26/2025

    Customer has never reached out to us with any concerns or issues. Customer received OEM parts during the ********************** process, despite us only being paid for aftermarket parts by her insurance. Customer also had had us special order tires on her behalf, but never returned to pay us for the same. 

    Customer Answer

    Date: 07/10/2025

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.



    The car repair was $10,000 in total so they should have used nothing that have to do with aftermarket parts. I did have them order a set of two tires for me and when they contacted me I was out of town but since then I did not go pick up the tires because of the condition of my car. The engine stalls and stutters the fan comes on at random times it runs hot continuously my backup camera is not working these are all things that should have been repaired I also had to pay for new brakes on the front of the car which should have been replaced because it was a front end crash I also had to pay for a mechanic to reinspect the car to tell me the work that is still needing done. If they do not want to agree to repair my vehicle correctly I will file a lemon lawsuit or whatever suit that I can against them




    Regards,



    ****** *****

    Business Response

    Date: 07/10/2025

    Customer is welcome to bring the vehicle back to review any concerns. Brakes and the rear camera would have nothing to do with the repairs the insurance company authorized. Customer has never raised any concerns or issues with us at any time, in fact she previously told us how happy she was. She should cease and desist from making any false allegations against my business interests so that she doesn't find herself on the wrong side of a lawsuit. All repairs authorized by the insurance company were properly performed

    Customer Answer

    Date: 07/10/2025

    Better Business Bureau:



    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.



     

    Regards,



    ****** *****

Coraopolis Collision & Repair Service LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.