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Find a Location

Baxter Group Inc has 1 locations, listed below.

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    Business ProfileforBaxter Group Inc

    Asbestos Removal

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Baxter Group, Inc. is your resource for indoor environmental concerns.  We provide testing and removal of asbestos, lead-based paint, mold, and other indoor environmental contaminants.  To keep environments healthy, we also provide HVAC duct cleaning, basement water-control, and renovation services.

    Products & Services

    Asbestos: Sampling, Surveys, Abatement., Mold: Sampling, Assessments, Remediation., Lead: Detection, Paint Removal., Radon: Measurement, Mitigation., HVAC Cleaning: Duct Cleaning, Duct Sanitation, Inspections., Damage Restoration: Water damage clean-up, Fire damage clean-up, Storm damage clean-up., Indoor Environmental Quality: Comprehensive indoor environmental assessments, air purifiers, Water sample testing, Educational Seminars, Service Contracts

    Business Details

    Location of This Business
    941 Progress Rd, Chambersburg, PA 17201-3246
    BBB File Opened:
    1/28/2011
    Years in Business:
    35
    Business Started:
    4/1/1989
    Business Incorporated:
    5/5/1989
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA023563 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Corporation
    Business Management
    • Ms. Jocelyne Melton, President/CEO
    Contact Information

    Principal

    • Ms. Jocelyne Melton, President/CEO

    Customer Contact

    • Ms. Jocelyne Melton, President/CEO
    Additional Contact Information

    Fax Numbers

    • (717) 263-7941
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ray M.

    1 star

    10/24/2021

    I have seen the progress and finished work the BAXTOR GROUP has has done for my son at his house. The quality of their craftsman ship is very poor. Examples, Finish work on drywall rough and drywall tape seams separating from the drywall. Not what I expected from professionals. second example; Two windows were installed in an existing wall with siding on the outside of the wall. Replacement windows were not ordered, They installed windows for new construction with the nailing flange on the outer perimeter of the window. When installed, The siding was cut to accommodate the window and the nailing flange and a 4" trim board installed around the window to cover the gap between the window and the siding because of the nailing flange. It looks ugly. Why a replacement window was nit ordered, I don't know again what I would expect from a professional. These are examples of poor craftsman ship and why I would not recommend then for any kind of remodel work.

    Baxter Group Inc Response

    10/26/2021

    Good morning Mr. Martin: Jocelyne here, owner of Baxter Environmental Group. I would like to have the opportunity to investigate your concerns. We pride ourselves on the quality of our work and rarely received feedback such as yours. I will email you directly in hopes that you can provide me with the name and address of the client you are referring to (your son), so that I can look into this matter. Your assistance will be greatly appreciated. Jocelyne M*****

    Customer Response

    10/27/2021

    The drywall seams separating issue has been resolved

    Customer Response

    11/02/2021

    Baxtor Group was onsite today and we discusses and reviewed the reported issue with the window install. They have agreed to replace the siding in the area of the windows to correct the reported issue. I will update the report when the siding replacement is complete

    Customer Response

    11/14/2021

    the issue with the window install has been resolved

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