Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Olympus Imaging America, Inc has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileOlympus Imaging America, Inc

            Wholesale Photography Equipment
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3500 Corporate Pkwy

            Center Valley, PA 18034-8229

            Get Directions
            Visit Website
            Email this Business
            (484) 896-5000

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 105

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Headquarters
            3500 Corporate Pkwy, Center Valley, PA 18034-8229
            Email this Business
            BBB File Opened:
            6/28/2006
            Years in Business:
            105
            Business Started:
            1/1/1919
            Business Started Locally:
            7/20/2006
            Business Incorporated:
            9/24/2004
            Type of Entity:
            Corporation
            Business Management
            • Mr. F. Mark Gumz, CEO
            Contact Information

            Principal

            • Mr. F. Mark Gumz, CEO
            Additional Contact Information

            Fax Numbers

            • (484) 896-7165
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/25/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I am very upset about my Olympus Tough TG-6 Compact Camera - Red breaking for absolutely no reason I paid $340.90 in March 2021. This is my 3rd TG. I had a TG 4 and a TG 6, prior to this TG 6. My TG 4 lasted for years. My second TG 6 had a defective strap and dropped in the abyss of the ocean on my 2nd use! this is my 3rd one, I got in Oct to replace the other, and i've used it maybe 10 times and it broke! I was in the middle of a dive and it just died. FOR NO REASON. it was not the battery. i have 2 and they dont charge. the camera i black and will not turn on. nobody will help. not ******** not the seller, and not Olympus. Your customer support suggested I buy a new camera or pay over $150 to fix it. RIDICULOUS. a camera that is less than 2 years should not break for no reason. I am asking for it to be fixed . that is all i want, a functioning camera. I would appreciate help and not being asked to pay half the cost of the camera.
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brandan D

            02/01/2024

            Omlypus hiring process does not hold up to it's promise of dedicated support team, timely responses or interview preparation. I applied and have a couple interviews with this corporation. During that time there were weeks of not a month in between with no time line or communication. On the second position I applied for the recruiter disqualified me by accident reinstated it and I was not even considered for an interview because of it. I have applied for 2 other positions since then one getting a thank you for applying but we are going with someone else within a day of applying and the other position I just got told thank you for withdrawing your candidatecy when I had never done so. Over all poor communication, and poor support team.

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.