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Business Profile

Extended Warranty Contract Service Companies

Service Line Warranties of America

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.56

Average of 216 Customer Reviews

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Review Details

  • Sandra B

    Date: 07/24/2025

    Complete denial of my sewer pipe claim even though two plumbers found multiple cracks in the 70 year old cast iron pipe. They have a video to prove it but want it to collapse before replacing the small collapsed section. The warranty is a scam. Stay away from this company!

    Service Line Warranties of America

    Date: 07/28/2025

    Thanks for taking the time to let us know about this. We would like to discuss this with you to find out more about what happened. A specialist from the Office of the President will be in touch with you.

  • Robert L

    Date: 07/21/2025

    Rip off. I wouldn't recommend this insurance to anyone. They will take your money but you better read the fine print. I wouldn't give a star rating at all but you must choose at least a one. They deserve a 0.

    Service Line Warranties of America

    Date: 07/23/2025

    We are sorry to hear of your dissatisfaction with our services. I will have someone from the Office of the President reach out to you. *******

  • Ludwig S

    Date: 07/17/2025

    It was easy peasy---- I was almost afraid to call ---I don't have good luck at this stuff--- but it was awesome---I called---they came out and one guy did all the work and its done --- it was great ---thanks ...

    Service Line Warranties of America

    Date: 07/21/2025

    So glad to hear that you had a pleasant experience. Let us know if you need us again. *******

  • Judy W

    Date: 07/17/2025

    We've had this insurance for a five years and have used it only twice. The service has always been excellent, timeliness, professional and courteous. Anyone living amongst a lot of mature trees should have this coverage. We are glad we made the decision.

    Service Line Warranties of America

    Date: 07/21/2025

    Thank you so much for taking the time to leave us a review Glad we have been able to assist. Please let us know if you need us again. *******

  • Julie C

    Date: 07/09/2025

    On November 25, 2024, we had a flood in our en suite guest bedroom and some water leaked into the living room as well. I contacted plumbers DayandNight who came out immediately and assessed the situation. They in turn contacted DryStar Restoration that acted swiftly to clear the water and to remove all items into a pod in the backyard they constructed and to set up fans and dehumidifiers that dried the area from Nov 25 to Nov 30. During this incident I contacted Home Serv who said they would not approve DayandNight but had their own company Moon Valley they recommended. However, HomeServ **** indicated that if Day and Night did not clear the sewer pipe problem, HomeServ would not pay for the reconstruction of the damaged pipes even if Moon Valley repaired those pipes. Two Moon Valley staff confirmed to me that Home Serv would not reimbursement them for repairs if they did not fix the sewer and correct the problem. But Moon Valley was unable to correct the problem until the following MONDAY! I indicated to Home Serv and to *********** that the sewer had to be cleared ASAP, since the problem affected all the other bathrooms in the house and the kitchen; we could not turn on any water until the sewer problem was cleared, and if that was not done immediately we would have to move out of the house (who would pay for that?) for several days. ******** appears to be unable to handle emergencies, refused to approve DayandNight, an outstanding A+BBB company. We were stuck with a DayandNight bill of $4042.00 not covered by insurance, but which I believe should be covered by either the city of Tempe which selected ******** as its outsource company for plumbing/sewer problems, or by HomeServ which failed to understand the emergency situation or approve DayandNight. HomeServ staff were unfriendly and sometimes rude and seemed utterly unable to understand the need to clear the sewer immediately, so we could stay in our house.

    Service Line Warranties of America

    Date: 07/17/2025

    Ms. ************ you for letting us know about these issues. I am sorry to hear of your disappointment and will have a representative with the Office of The President reach out to you. ******

  • Jamita M

    Date: 06/30/2025

    Yes, they are the worst. I still spell like sewage outside my house. They don't do what they say they going to do.

  • Jon D

    Date: 06/29/2025

    Excellent service On time and fast A+Positive Feedback for service

  • Sofia G

    Date: 06/29/2025

    The service was beyond my expectations. It was very quick and very professional! I did recommend to all my neighbors and friends.

  • Je Mima S

    Date: 06/28/2025

    Absolutely terrible! Terrible. Weasel insurance company that is more than happy to collect your monthly payments but does not want to cover what they their contract says it should cover. I have top-of-the-line camera footage showing roots and a collapse in the main sewer drain and they are refusing to cover it. Another shifty aspect of this company to take note of is that when you go to their website, you cannot review the policy. It takes five days to get them to send you the policy which I still have yet to receive 10 days later they don’t want you to know their policy or be able to access the terms of their policy with you because they don’t want you to use it I clearly been wasting my money for the last several years, paying for multiple coverages on multiple things on my property for no reason now that I’ve had direct experience with this company I see that they are completely useless and worthless, and just taking money out of the pockets of hard-working people, and then keeping it for themselves and not honoring the terms of their policy …..

    Service Line Warranties of America

    Date: 06/30/2025

    We appreciated your feedback . We will be reaching out to you soon for additional details.

  • Lawrence K

    Date: 06/27/2025

    We have used Service Line Warranties for years. When we have needed help they have always provided excellent service. I highly recommend them.

    Service Line Warranties of America

    Date: 06/30/2025

    We appreciate you taking the time to let us know how we did. Thank you for your positive review!- John

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