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Find a Location

ComfortSpec Home Inspection Services has 1 locations, listed below.

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    Business ProfileforComfortSpec Home Inspection Services

    Home Inspection

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    149 Bond Ln, Brodheadsville, PA 18322-7076
    BBB File Opened:
    9/25/2019
    Business Management
    • Ms. Krista May, Director of Operations
    Contact Information

    Principal

    • Ms. Krista May, Director of Operations

    Customer Contact

    • Ms. Krista May, Director of Operations

    Industry Tip

    BBB Tip: Hiring a home inspector

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The inspection was completed on 08/08/2022 at 1:00PM by ComfortSpec. The inspector failed to notice that the entire front of the attic is covered in black mold, which we discovered after the expense of putting on a new roof. I specifically asked the inspector if he saw any mold up there and he shook his head and said 'Naw'. The entire roof needs to be re-sheathed because of the mold problem which will cost me a small fortune. I need ComfortSpec to return to my home and re-inspect the damage, and cover the costs for the roofer to replace the sheathing. I trusted comfortspec to pick up issues like this and they completely dropped the ball.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael R

    1 star

    02/02/2024

    We paid for the Gold inspection package and didn't get the services we paid for. Within months of moving into our new home, we have incurred almost $200,000 worth of damages that should have been documented in the inspection report. The actual inspection report shows picture evidence of some of their negligence with their own pictures showing items of concern, but not documented in the inspection report. It shows the water supply valve with blue lines underneath showing evidence of leaking. It also shows our jetted tub with the jet missing, but not documented in the inspection report. The inspector assured us the roof was in good condition. According to the inspection report, the inspector did not go on the roof due to its height. We have a ranch home. If he would have looked at the roof, he would have noticed that the roof, chimney, and skylights were all in need of urgent repair and replacement. This is just another example of the negligence on their part. Also, of note, the inspector showed up before our appointment time, and met with the sellers of our home without us. We trusted this company to do a thorough inspection of our home, which they did not. Now months later after contacting them, they have still yet to take any responsibility for their negligence.

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