Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

BrightView Landscapes LLC has 81 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BrightView Landscapes LLC

      980 Jolly Rd Ste 300 Blue Bell, PA 19422-1904

      BBB Accredited Business
    • BrightView Landscapes LLC

      78 Cabot Blvd E Langhorne, PA 19047-1802

      BBB Accredited Business
    • Brickman Group

      25759 N Hillview Ct Mundelein, IL 60060-9437

    • BrightView

      6026 Old Pineville Rd Charlotte, NC 28217-4110

    • BrightView Landscapes LLC

      401 Plymouth Rd Ste 500 Plymouth Mtng, PA 19462-1646

      BBB Accredited Business

    Business ProfileforBrightView Landscapes LLC

    Commercial Landscape Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 62 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/23/2021

    Years in Business: 85

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    BrightView is a commercial landscape company.

    Business Details

    This is a multi-location business.

    Find a Location

    BrightView Landscapes LLC has 81 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BrightView Landscapes LLC

        980 Jolly Rd Ste 300 Blue Bell, PA 19422-1904

        BBB Accredited Business
      • BrightView Landscapes LLC

        78 Cabot Blvd E Langhorne, PA 19047-1802

        BBB Accredited Business
      • Brickman Group

        25759 N Hillview Ct Mundelein, IL 60060-9437

      • BrightView

        6026 Old Pineville Rd Charlotte, NC 28217-4110

      • BrightView Landscapes LLC

        401 Plymouth Rd Ste 500 Plymouth Mtng, PA 19462-1646

        BBB Accredited Business
      Headquarters
      980 Jolly Rd Ste 300, Blue Bell, PA 19422-1904
      BBB File Opened:
      3/24/2009
      Years in Business:
      85
      Business Started:
      1/2/1939
      Business Started Locally:
      11/20/1967
      Business Incorporated:
      11/20/1997
      Accredited Since:
      9/23/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA010932 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 1/5/2025.

      These agencies may include:

      Office of the Attorney General-PA

      Strawberry Square, 14th Floor

      Harrisburg PA 17120

      (800) 441-2555

      http://www.attorneygeneral.gov

      BBB records show a license number of BU2940 for this business, issued by Pennsylvania Department of Agriculture-PA

      These agencies may include:

      Pennsylvania Department of Agriculture-PA

      2301 North Cameron St

      Harrisburg PA 17110

      (717) 787-4737

      http://www.paplants.state.pa.us/index.aspx

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Valleycrest
      Business Management
      • Ms. Candice Henry, Communications Specialist
      • Mr. John Feenan, Vice President/CFO
      • Mr. Jonathan Gottsegen, Chief Legal Officer
      • Mr. Dale Astlund, CEO
      Contact Information

      Principal

      • Ms. Candice Henry, Communications Specialist

      Customer Contact

      • Ms. Candice Henry, Communications Specialist
      • Mr. Dale Astlund, CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      33 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I live in a section where there are units and BrightView Landscaping was hired to do their job. First of all, let me state that there is a major communication gap. and that they are careless and negligent, and you need interpreters to get anything accomplished. Recently, as always they did some property damage. The first thing is that they are notorious for cutting out and eradicating the neighbor's flowers. Just the other day while my neighbor has been away she is going to come home to a patch of earth, where once her tulips stood. Other neighbors have confided in me about the reckless way they handle their jobs. I had to replace my solar lights due to them, and now, just the other day they clobbered my new solar lights which look like puppy paws. I ran out of my unit and saw the destruction. I wasn't too happy and addressed my concerns. I stopped one of the workers while they had a leaf blower in their hands and headphones. I stressed what damage was done, but it was an exercise in futility, and more like an ESL lesson I told the worker that I want to speak to their supervisor, I think it was *****. He had a mohawk haircut. I told him of the damage, and yet he questioned me if it wasn't like that already. I told him that it was fine for months until they came along and chopped it with their weed whacker! I went back to my unit and retrieved the box and directions that it came in. I showed him that it took two plastic pieces to have the panel stay in place. I also told them that I wanted a full reimbursement, not that they had the box and directions it came with. He said he was going to contact his boss about the matter. I told him that I found the solar lights at "***** ***** Job Lots". There is no excuse for this nonsense. It s a wonder that they're still in business is beyond me! I even have the evidence of a chopped-up piece of black plastic when I was scouring the grounds that they overlooked in a plastic bottle in my unit to boot.
      Read More

      Customer Reviews

      62 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tina E

      1 star

      04/09/2024

      This is the worst landscaping company my hoa has ever seen! We spent a year trying to get them to do the right thing only to do less, then half of what they were paid for. LITERALY!! Our comple has two parts. They would do the front and leave the back about 75% of the time. Do not hire these clowns.

      BrightView Landscapes LLC Response

      04/11/2024

      Hello, Tina, We are sorry to see this feedback and thank you for sharing it with us. We would like to know more so we can do better. Would you be able to share the name of your HOA with us so we can send this feedback to the local manager for the appropriate follow-up? Thank you.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.