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Find a Location

Kings Towing and Auto Repair has 1 locations, listed below.

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    Business ProfileforKings Towing and Auto Repair

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2136 Riverside Dr, Bethlehem, PA 18015-6235
    BBB File Opened:
    8/2/2019
    Years in Business:
    15
    Business Started:
    4/1/2009
    Type of Entity:
    Sole Proprietorship
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a vehicle from this business a ****** ****** 2013 the amount I paid for the vehicle was $6,300.i bought this vehicle November 12th 2021 within 2 weeks of my purchase of this vehicle the car's transmission blew. I didn't have a warranty but the gave me a quote to fix so I had to pay $2,500 for a new/used transmission. I didn't get the car back until December 18th 2021 within 3 days December 21st 2021 the transmission blew again so I returned it to the business to get it fixed because whatever transmission the put into the car was horrible and it was failed service. I don't here back about my car for a several weeks almost leading up to a month so I called the business to get an update on the car I purchased from them. The answer I get is that they put in a new transmission but it wasn't responding so they got a new one and are working on it. A month goes by January 22nd 2022 I call the business again ask what is going on with the car that I purchase from them because it shouldn't have taken as long as a month to put in a new transmission. The answer they give me is that is that they have been rotating through transmissions and are getting a new one from another business they are associated with. I told them that my car has been with them for a little over a month including the first incident of the transmission blowing up. I have been waiting patiently but I can wait any longer I want my money back. I was told that they would give me a call back when the mechanics brother came in assuming he is the boss of their business. Never received a call so I decided to call the business January 27th 2022 I get no answer I leave a voice message saying that I want my refund/money back.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Kayla H

    1 star

    08/26/2021

    DO NOT GO HERE . gave me the run around acted like they were working on my car for weeks , their mechanic was on vacation the whole time . Told me to come to the shop him and his wife WERENT there . Not to mention they both disrespected me over the phone then said they didn’t want my service . After waiting weeks on them . They then said my car was left in storage whole time they said they were gonna work on it . They just reported my car as abandoned . Now we will proceed with legal action . I’ve never dealt with such unprofessionalism and disrespect. There not even clean kids always running around the shop saggy diapers no shoes . My car was the newest and best one on that lot . He just wanna keep it fix it and sell it .

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