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Business Profile

Property Management

Daveyson's Management Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:03/27/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our water hasnt been working properly for months. Itll run normally than abruptly stop, making it hard to shower/do dishes. On occasion it wont work for minutes. The pressure is weak. I have informed Daveysons 50 days ago regarding this issue. I have received the same answer: theyre trying to contact maintenance and will get someone as soon as they can. At this point I feel disrespected and dismissed. Theyre other excuse is having SO many other clients that need requests fulfilled, which is not a valid excuse. I just want to live comfortably. They just raised our rent and yet nothing has been done about our water.

    Business Response

    Date: 05/18/2023

    We have completed the work to fix the water issues at Ms. ******* unit.

    There where multiple issues and we send technicians out to attempt to fix this issue.

    At this point, the issue is resolved, and the tenant should no longer experience issues with her hot water.

     

    Thank you,

    *****

    Customer Answer

    Date: 07/13/2023

    Our hot water heater was replaced with an extension. Three times, the same maintenance workers had come in to reinstall it because they failed to do it properly the first time. I expressed that Im tired of having the same men come into my home only to perform subpar work on fixing my appliances. I requested a new maintenance professional and they still sent over the same people who continue ruin our appliances. It has been over two week since our hot water in our kitchen has not worked, we had to resort to boiling water to do our dishes. Now the only contact number for Daveysons is out of service. This is by far a new sense of tenant neglect they have distributed since buying our building.

Daveyson's Management Company is NOT a BBB Accredited Business.

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