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Find a Location

Bethlehem Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bethlehem Ford

      2135 West Union Boulevard Bethlehem, PA 18018-0429

    • Bethlehem Ford

      PO Box 4429 Bethlehem, PA 18018-0429

    Business ProfileforBethlehem Ford

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bethlehem Ford has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bethlehem Ford

        2135 West Union Boulevard Bethlehem, PA 18018-0429

      • Bethlehem Ford

        PO Box 4429 Bethlehem, PA 18018-0429

      Location of This Business
      2135 West Union Boulevard, Bethlehem, PA 18018-0429
      BBB File Opened:
      3/1/1976
      Years in Business:
      56
      Business Started:
      2/1/1968
      Alternate Business Name
      • Bethlehem Suburban Motor Sales, Inc.
      Business Management
      • Mr. Brian Henninger, Manager
      Contact Information

      Customer Contact

      • Mr. Brian Henninger, Manager
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/14/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I traded in my 2011 ******* ******, for a 2015 **** ******* two weeks ago. I signed over the documents for the new car on 8/22/2022. The **** ******* is a pre-owned vehicle sold to me in "perfect" condition. The car was financed for me for over $19,807.24 over the period of 84 months. The first payment is scheduled for 10/06/2022. Now as of 09/14/2022 the vehicle radio does not work, and the dealer worker told me it was the antenna but the problems seem to be more profound than that. Also, the driver-side seat has a broken piece which was covered in black tape at the time of the purchase and now they want me to be responsible for any parts they are ordering. I am hereby asking for the damages to be fixed and the cost to be covered or else to change the vehicle which I bought.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Thomas S

      1 star

      07/17/2023

      After replacing both struts in the front and end link. The right strut failed and is making the same clunking noise from when Gilboy ford replaced it the first time. I took it back to Bethlehem ford and told them the noise is back from the right strut. The foreman had me get into the car with him for a test drive I said no need put the car in park and turn the steering wheel. He heard it. 15 minutes later he said the hardware to the mount failed. They had my car 2 weeks to have it fail 2 days later. I went back and told them I'm not paying for there mistakes. They said they would call me back when they get the strut in its been over a week I called no one calls back.

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