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Business Profile

Baths

Dennie's Resurfacing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contracted the company to resurface a bathroom tub. Initial work was good and paid him the full amount of $940 on September 28th.. The next day, problems were noted with some bubbling up at the bottom of the tub. Contacted him to come out and he has continued to say he will come out to take a look at the tub. A few times he actually reached out to reschedule, the last few times, he doesn't even bother to do that, just doesn't show up. He said he guarantees his work, but his follow through with work completed is lousy. It is now two months later and we are getting ready to put the house on the market and the problem with the tub remains unresolved.

Dennie's Resurfacing is NOT a BBB Accredited Business.

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