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Find a Location

Advanced Call Center Technologies, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Advanced Call Center Technologies, LLC

      1235 Westlakes Dr Ste 160 Berwyn, PA 19312-2417

      BBB Accredited Business
    • Advanced Call Center Technologies, LLC

      PO Box 8457 Johnson City, TN 37615-0457

    • Advanced Call Center Technologies, LLC

      1701 E 10th St Douglas, AZ 85607-2403

    Business ProfileforAdvanced Call Center Technologies, LLC

    Collections Agencies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/27/2008

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    ACT is a complete end-to-end, multi-channel customer communications provider that integrates the many different facets of your daily operations, management, and back office logistics.

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced Call Center Technologies, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Advanced Call Center Technologies, LLC

        1235 Westlakes Dr Ste 160 Berwyn, PA 19312-2417

        BBB Accredited Business
      • Advanced Call Center Technologies, LLC

        PO Box 8457 Johnson City, TN 37615-0457

      • Advanced Call Center Technologies, LLC

        1701 E 10th St Douglas, AZ 85607-2403

      Headquarters
      1235 Westlakes Dr Ste 160, Berwyn, PA 19312-2417
      BBB File Opened:
      3/13/2008
      Years in Business:
      27
      Business Started:
      12/7/1996
      Business Incorporated:
      12/7/1996
      Accredited Since:
      3/27/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Hunter Croft, Vice President
      • Mr. Joseph Lembo, President
      Contact Information

      Principal

      • Mr. Joseph Lembo, President

      Customer Contact

      • Ms. Kristine Pizzirani, Director of Business Services
      Additional Contact Information

      Fax Numbers

      • (610) 640-4981
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Breonna K

      1 star

      05/31/2023

      I wouldn’t even give them a one star. This company is god awful, they treat their employees terribly and are rude to all of them. I had left bc of mistreatment. But a friend of mine has not. The managers the managers of managers are RUDE AND MEAN. They make employees not want to stay because of the rudeness which is why their turnover rate is so high. When you try to speak up for yourself and or ask them why they were like this and why they’re treating you like this they will fire you on the spot for speaking up for yourself. I have had multiple friends or colleagues work for this company and every single one of them have the same complaint. The miss treatment discrimination harassment at ACT is awful. I had a friend who was harassed about scars on her legs when she went to file something for discrimination they threw it in the drawer she was fired a week later. They are mean and only out for their selves and won’t actually help employees. People need stability and this job is not yet this job does not help people do better they scare people into doing better and there’s no benefit to working here because it’s just constant abuse. I now work for CITI Bank personally and that is the best job I’ve ever had. CITI Bank knows how to treat their employees. And I think ACT should take a lesson and or be shut down completely. This company is awful. Even when I try to do some thing they would shut the door in my face and not take me seriously whatsoever. ACT is the worst place to work for unless you’re willing to treat people like crap. I was even told one of the current managers or helpers, her name is Nadine, i’ll never forget because she made me cry, The only reason she was promoted to a Fuller Walker because she was rude and belligerent to customers. If that were anyone else they would’ve gotten fired and walked out they picked favorites and it’s always the crappy people that get to stay and the good people who actually do their job that get shat on

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