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          Pen Ryn Mansion on the Delaware has 1 locations, listed below.

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            Business ProfilePen Ryn Mansion on the Delaware

            Caterer

            Contact Information

            1601 State Rd

            Bensalem, PA 19020-7112

            Get Directions
            (215) 633-0600

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1601 State Rd, Bensalem, PA 19020-7112
            BBB File Opened:
            11/18/1996
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Mr. William F. Haas, General Manager
            Contact Information

            Principal

            • Mr. William F. Haas, General Manager

            Customer Contact

            • Mr. William F. Haas, General Manager
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            05/18/2021

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Pen Ryn's Event Team representative Shauna verbally told me on a 4/16/2021 call that they'd be able to put up a tent to accommodate 5-6 tables of 12 on a cocktail patio which would allow us to have more than 150 guests for our daughter's postponed wedding (due to Covid). I was verbally told the tent was approximately $4,370 in price which I verbally agreed to. I also asked for a copy of an invoice from the tent vendor they use so I could be assured that Pen Ryn had indeed ordered a tent and I wanted to confirm the price. Pen Ryn never produced a copy of the invoice and I was unaware that Shauna was on vacation during the days leading up to our wedding. Another woman took over the week of the wedding and sent me a contract on Thursday night 5/13/2021 incorrectly adding $5,342 to our contract for a tent. I had to tell her the price I agreed to and I paid it but never saw an invoice. I wonder if there ever was an invoice or a tent vendor.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Christopher M

            10/15/2021

            Disgusting way of handling tragedy. My fiancé and I booked a date and put our deposit in of $3,000+ and shortly after (about three months later) found out that my fiancé’s mom was diagnosed with cancer. Our families are not rich by any means and cancer is not cheap, so we decided it was best to try and save our money to help her instead of ourselves. We explained what happened to penn ryn and they simply did not care. I have met a lot of business owners and every single one of them said if it were their business they would’ve refunded with no questions. Pen ryn did not care one bit, didn’t say a word of regret or sorrow, simply said “you can’t get anything back because of your contract” we even found somebody to take our date so they weren’t losing any money. Absolutely disgusting how they handle their business and the way they talk to their customers. If I could give 0 stars I would

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