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Find a Location

Park America, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPark America, Inc

    Parking Facilities

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1 Bala Ave Ste 500, Bala Cynwyd, PA 19004-3216
    BBB File Opened:
    11/7/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Park America, Incorporated
    Business Management
    • Mr. Jay S. Weitzman, Managing Principal
    • Mr. Brian Lipkin, Executive Vice President
    Contact Information

    Principal

    • Mr. Jay S. Weitzman, Managing Principal

    Customer Contact

    • Mr. Jay S. Weitzman, Managing Principal
    Additional Contact Information

    Fax Numbers

    • (610) 667-1806
      Other Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have been a customer at Park America on ******* ****** since 2018. I hadn't driven my car in around a month. Monday the 30th I went to use my vehicle. The attendant mentioned to me he noticed my tailgate was open 5 inches the week prior but never called me to notify. I opened my car saw the entire glovebox thrown around my passenger seat as my center console had been emptied. I asked the attendant what happened and he said had no idea. I immediately went to look for my knife set in the back of my SUV for work and it was gone. Attendant had no idea of what happened and mentioned that I call General manager, I also called the Philadelphia police to make a report. The manager said they weren't liable for anything, I haven't driven the car for over a month and they keep my spare key at the lot as they jockey car's around all day. The manager wanted to give me a few months free parking to replace my knives which is around $2200. I told him that I needed my knives as they are my tools to work and I don't have the funds to replace them. He said he was going to figure something out and I was going to go online and try and recreate the list of knives and tools that were stolen to get the replacement cost. I tried calling the manager to see what he has planned with no answer. I've called every day since the 31st, he's ghosted me. Once the manager cut off communication with me, I called the company and spoke to the VP of operations, explained the situation, he said the manager was to call me and never did. The VP told me to send him the replacement list, I did and haven't heard back, NOW he's not answering my calls. GHOSTED! "The Law States if you've relinquished possession of your keys and cars to a valet or parking garage operator, the transaction is a bailment. The parking garage will be liable for theft or damage to your car. Below is what the law states when personal keys relinquished to the parking lot operators." They refuse to take responsibility!!!!

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matthew W

    1 star

    12/12/2021

    I parked at the 11th and Race street location in Philadelphia for a convention going on next door that I knew I would be at all day and into the night. There were no hours posted anywhere on or near the business, my ticket stub had no hours listed, and their website lists the hours as 24 hours Monday through Sunday. I told the attendant I would be there until late and he gave me no inclination to believe that would be a problem. I came to get my car at 11:30pm (on a Saturday) and they were closed. Apparently they had closed at 11pm. I was unable to get my car until the next day and they had the nerve to try and charge me for parking it overnight. Awful experience - they're lucky I didn't call the police on them and report my car stolen.

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