We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Jewelry Stores

The 1916 Company

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The 1916 Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The 1916 Company has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Jeffrey S

      Date: 05/27/2025

      The 1916 Company is a scam. Gave me a quote to sell my watch. I sent the watch in. Once they received it, they said they fat-fingered the model number. So wanted to offer me a lower price. Run far away from The 1916 Company. Not reputable.

      The 1916 Company

      Date: 05/28/2025

      Hi **** - we are sorry that you did not have a good experience selling a watch to us. We would love to talk to you about it and see if we can explain or resolve the situation - please email us at ********************************** so we can look up your specific transaction and address your situation personally.Over 90% of the time, the price we quote prior to seeing a watch in person is the price we pay for the watch. In cases where the watch is not in the condition we expect or (as it seems in this case), someone on our side makes an error, we do try to resolve it with the client before sending the watch back. We do pay for shipping and insurance both ways so the client is not out of any funds. If there was an error, we do apologize and recognize that it must have been frustrating. We look forward to speaking with you to see if we can resolve the situation.

    • Jeff B

      Date: 07/12/2023

      I purchased a watch through WatchBox via Ebay. The picture was inaccurate so I immediately returned the watch. They told me once EBay authenticated it I would receive a refund. This was over 14 business days ago that Ebay received the watch. WatchBox even told me it shouldn’t take this long to receive a refund. However, they haven’t been helpful in getting my money back. In fact They did not respond to my latest email. I told them that Ebay had not gotten back with me per the promise WatchBox made me. It’s been ridiculous that they are holding 10k of my money. This is been the worst customer experience with WatchBox.

    The 1916 Company is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.