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Business Profile

Painting Contractors

Application Of Color

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Painting Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/22/2025

    Type:Order Issues
    Status:
    UnresolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Well ***** I am confused. You shamed us into paying for almost all of a job that is not completed to our satisfaction under the premise of neighbors wouldnt do that. And here we are 2 months later and havent heard from you and you havent responded to my text from last week. That is not like the person I thought I got to know from the time you were here.

    Business Response

    Date: 06/01/2025

    I am no longer providing services which require a ladder of more than 6ft, due to a persistent injury.

    I have the replacement shutters for the rear of the house, as well as the replacement mounting brackets, per your request.

    I will offer you a refund of $300.

     

    Customer Answer

    Date: 06/05/2025

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.


    First a question before we get a quote:  Are you going to do the replacement of the bathroom shutters, since a 6 foot ladder could be used then standing on the deck roof? If not could you drop off the shutters and clips?

    We will need to then get a quote from a handyman as to the cost of making the corrections to the stated shutters. We would then want to present the quote to you. So you could pay the fair price of more or less than the $300.

     

    Regards,

    **** & ***** ***********

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