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Find a Location

Car Mart Auto Center, Incorporated has 1 locations, listed below.

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    Business ProfileforCar Mart Auto Center, Incorporated

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    920 Union Blvd, Allentown, PA 18109-3243
    BBB File Opened:
    5/31/2016
    Years in Business:
    10
    Business Started:
    5/1/2014
    Business Started Locally:
    5/1/2014
    Type of Entity:
    Partnership
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    I leased a vehicle January 14, 2022 from Anthony G******* at Car Mart Auto Center. On February 12, 2022 I took my car for an oil change, while there it was observed I had no breaks and rotors left on the car. I reached out to Anthony, who said not to get them there that he will have his mechanic take care of it. They were also supposed to service my transmission, which we were told it was a new transmission upon buying the car, while they had it from the brakes and rotors, as well as service my AWD since my check engine light was on for it. They had my car for over a month and gave me the run around about updates on it. Once I finally received the car, my transmission blew within 4 days of having it back. They used the wrong fluid on it when doing the service. They had my car towed back and had it for over 3 months with no updates. Just a lot of back and forth on blaming the mechanic Kevin D***** and Anthony G*******. They both kept saying it was others fault it was not done. They received my in the beginning of April for the blown transmission. My warranty company gave them a check on April 24, 2022. I finally got my car back July 5, 2022. My car is once again back at their shop for issues with my AWD that they never fixed, issues with my transmission, and my radio which was stolen from the car on their lot. Anthony is supposed to be paying for the radio and the repairs but is saying he is not. Kevin says he is not responsible for it, that it falls on Anthony. No one is giving me updates on anything, I had my car for a total of a month since January. They are refusing to get me in a new car, since Anthony is still selling cars at Car Mart In Broadheadsville, PA. I just want out of this car and deal and no one is willing to do anything about it. Anthony says he can not do so since he does not sell cars, but I have a message where he says he sells cars to them and they sell the cars .
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    Customer Reviews

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