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Find a Location

Schuler Service, Inc. has 1 locations, listed below.

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    Business ProfileforSchuler Service, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.97/5stars

    Average of 442 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1978

    Years in Business: 101

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Residential & Commercial Plumbing, Remodeling, Water Heaters, Faucet & Fixture Repair & Installation, Aging-in-Place Renovations, Handicapped Conversions, Kitchen & Bathroom Remodels - full and partial, Sewer & Waterline Excavation. Retail Parts Counter.

    Business Details

    Location of This Business
    1314 W Tilghman St, Allentown, PA 18102-2113
    BBB File Opened:
    3/1/1975
    Years in Business:
    101
    Business Started:
    1/1/1923
    Business Incorporated:
    9/1/1961
    Accredited Since:
    6/1/1978
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA006582 for this business, issued by Office of the Attorney General-PA

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    Type of Entity:
    Corporation
    Business Management
    • Mr. Greg Joyce, Owner
    • Mr. Shawn Schwoyer, Service Manager
    • Ms. Lisa McGonigle, Office Manager
    • Mr. Joe Mrochko, Managing Principal
    Contact Information

    Principal

    • Mr. Greg Joyce, Owner
    • Mr. Joe Mrochko, Managing Principal

    Customer Contact

    • Ms. Lisa McGonigle, Office Manager
    Additional Contact Information

    Fax Numbers

    • (610) 435-2703
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Schuler for multiple projects in my home, one being the installation of a laundry room drain pan. On 11/20/19 final payment was made, $4862 of which I was told by the office manager, ***** ***********, was the cost of the laundry room drain pan/labor. Emails over issues pursued into 2020. Though they've tried to tend to issues, the real problem is the drain pan that they chose to install is the wrong size. They should've chosen a narrower, oblong pan for the space, not a square one, with an accessible trap opening. The men who delivered my washer stated that there was a lot of pressure on the hoses behind the washing machine. When the trap dries out & sewage odor results, the 200 lb machine needs to be moved forward to fill the trap. I had to get creative & now fill the trap with an enema bag. Because the pan is too wide, my dryer now sits on 2 x 4s, feet resting inside 4 drilled holes. I'm having problems with my dryer door now, & this setup will be costly to fix.
    Read More

    Customer Reviews

    442 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary Z

    5 stars

    04/18/2024

    Excellent service! *****, competent pleasant tech who takes pride in his work and the company he works for. Will use them again for future work.

    Schuler Service, Inc. Response

    04/22/2024

    ****, thank you for this review for ****! You are absolutely correct. He takes tremendous pride in his work and it shines through on every job that he encounters. We are so pleased to hear that you had a great experience with him and we look forward to working with you again!

    Schuler Service, Inc. Response

    04/22/2024

    ****, thank you for this review for ****! You are absolutely correct. He takes tremendous pride in his work and it shines through on every job that he encounters. We are so pleased to hear that you had a great experience with him and we look forward to working with you again!

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