Reviews

Review Details

• Review fromJose S

  Date: 01/26/2024

  1 star
  This company is not about customer service. It is bout taking your money. I canceled my plan and they kept charging me. For 15 months, they kept charging me. When I called the most unprofessional and rude person answered the phone. If I am on the exchange is because I do not have money. It is a confusing system aimed at collecting money, but not helping people.
  
  This is as close as you get to a scam. Charging poor people every month for 15 months.
  
  Shame, a real shameful company.
  
  Jose

• Review fromJake M

  Date: 11/09/2023

  5 stars
  Incredible customer service. All benefits that I’m looking for in one place.

• Review fromAndrew B

  Date: 10/25/2023

  1 star
  Will I will let the Fed make the decision on them
  
  1) 3.5 years of autopay and new cards and all
  
  But in the middle of major dental work they chose to cancel my policy with these excuses
  
  1) they could not send an email to me though they sent one to state they were processing a bill2)2) 2) They sent an email stating they were canceling my policy
  
  Okay they state I changed my credit card: this is not true and if so they would have like the past sent a message to me stating an issue
  
  They state O< then we gave you new cards so you had to call us to update your information
  but that is not stated anywhere and since they sent me new cards that was the time to inform me but they did not
  
  In my view they wanted not to pay for the medical bill and they lied and mob jumbo, back sliding commits and reasons are just that Lies and Justifications for ending 3.6 year commitment to get out of paying a bill in English Law in my View we call this DEFRAUDING/Trickery/Fleecing
  
  I have contact the Federal Government
  
  This company will not work with you. They will give you a low level Supervisor which means nothing this medical an important matter - they have no arbitration or wish to
  
  so all most 4 years and this? Do not trust people who cannot email you, call you, texted you or send you snail mail and then take your money and your health

• Review fromGARY G

  Date: 07/21/2023

  5 stars
  Stuart T******* who I dealt with was the absolute best so friendly and helpful explained everything so I could understand it I would give him 30stars if I could I could not be happier and he got me such a good price and plan. Thanks you so much Stuart

• Review fromSteven W

  Date: 10/17/2022

  1 star
  I did NOT give this company got my number, but I have told them countless times I am not interested and not to call again. They are still calling an average of 10 calls per day. I don't know how these companies can get away with harassment like this. They use a local area code and call relentlessly. My next contact will be the Pennsylvania Attorney Generals office. This has to stop!

  Ideal Concepts, Inc.

  Date: 10/19/2022

  We apologize for any inconvenience this may have caused you. We were able to locate your information and place you on our Do Not Call list.