Business ProfileforFirst Commonwealth Federal Credit Union

First Commonwealth (FCFCU) is running a promotion to open a 7 month CD and if one used 'new money' - assume that means money coming in from another bank - that there was a bonus of a $50 **** card for $5000 new money and $100 **** card for $10000 new money (attached email - doc file format) shows the details. This email sent on Dec 21, 2022 explains that the **** offer is good until Dec 31, 2022 (there was a similar email to this on Dec 16, 2022). I went to one of the FCFCU branches today (Dec 27, 2022) with my checkbook from another financial institution to open a $10000 CD to get the $100 **** card. The employee told me that they stopped the promotion and was not eligible to get a gift card. I showed her the email (had a printout) that showed the offer was good until Dec 31, 2022 but she said she understands that but they stopped the promotion. I did open a CD but did not get a **** card (I did not use new money since they would not give me a **** card - but was ready and willing to do so). When I got home, I called the main FCFCU phone number to speak to a representative. She told me the same thing that they were no longer honoring the promotion and updated their website now to pull out the promotion information. What FCFCU has done is not right and they should have honored the promotion through the advertised Dec 31, 2022 timeframe. I have been a customer of theirs for 40 years and was not happy about this.