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Business Profile

Tree Services

Precision Tree Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company was hired to remove a large amount of trees on my property. Trees in the back yard were removed, but the brush was not cleaned up. The tree on the side of the house and the trees in the front of the house have not yet been removed. I was told they would be removed when a grapple truck was delivered to them. I was told this multiple times in January, February, March and April. I am in the process of selling my house, and I am losing potential buyers because of the mess in my yard and the trees that remain to be taken down. There is also a tree on another property I own where my disabled brother lives, and that has not been finished yet either. I cannot afford to pay another company to finish the job as I had to take a loan to pay for this work. The owner has received payment already, but has now stopped communicating with me. I am not receiving any responses to text messages, phone calls or emails. I have also attempted to reach out via Facebook.

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