Apartments
SBG Management Services IncAbout
Important information
- Pending Government Action:Read moreGovernment Action: BBB reports on known government actions involving business’ marketplace conduct:Commonwealth of Pennsylvania v. SBG Management Services, Inc.
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.
On July 13, 2023, the Pennsylvania Attorney General’s Bureau of Consumer Protection (BCP) announced the filing of a lawsuit against this firm for allegedly violating the Pennsylvania Unfair Trade Practices and Consumer Protection Law. The lawsuit accuses the business of neglecting the safety and basic human needs of its tenants, failing to maintain its rental properties in a safe and suitable condition; making misrepresentations regarding repairs and maintenance; entering into leases, and collecting rent without required rental licenses and lead-safe certifications; imposed unfair retaliatory fees upon tenants who filed complaints with the BCP; and engaged in illegal self-help eviction practices.
Specifically, the suit alleges the business ignored serious problems, including deteriorating interior and exterior surfaces, rodent and cockroach infestations, broken and unsecured doors and locks, excessive leaks and water damage, exposure to raw sewage and mold, and the BCP alleged the issues were not fixed on time, if at all — even when requests involved urgent, dangerous conditions. According to the suit, the roof and exterior façade of Lindley Towers, a property owned by the business, partially collapsed in 2021 while tenants were present in the building, leading to the building being declared “unsafe” and tenants being forced to relocate from their homes.
The BCP seeks a permanent injunction against the defendants from continuing to engage in any deceptive or illegal business practices, civil penalties, full restitution, and costs of the investigation. The BCP also requests the court order that the defendants be prohibited from entering into or renewing leases, collecting rent, or recovering possession of leased premises on certain properties unless and until the defendants have all required licenses and certifications for its properties.
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