Business ProfileforLum's Auto Center

Purchased a used 21 Ram **** from out of state. ***** had a clean title but arrived with small dents and had body work done to one of the doors. My fault for not seeing it in person first but have had good luck with other dealers (*******************) while doing this. The real problem came when I was trying to wire the purchase amount ***** in finance had a problem with wanting to send me a purchase agreement with out sending funds. Then after I was finally able to get that accomplished I was charged for registration and title as agreed upon in the purchase agreement on 2/27. I reached out on 4/9 to see when I should expect my title and registration and was assured by ***** it should be soon since she submitted it to my states DMV. 4/29 I receive mail from **** with the title and registration paperwork that I filled out on 2/27 with a note to go to my local DMV to get it transferred in my name. I reached back out to ***** and was told it was for a temp tag and they do not do registration or titling and Im on my own.Ive purchased many vehicles out of state and have never had a more difficult time dealing with someone in finance. My states law requires dealers to submit the paperwork when the vehicle is sold by a dealer and I guess ****** is different? This fee not being refunded is about principle and when someone tells you something in writing then double backs and ignores what they just wrote is enough for me not to purchase from the **** dealerships and to recommend others dont as well.