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Business Profile

Identification Equipment

ID Card Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Identification Equipment.

About

About This Business

ID Card Group offers a full line of ID card equipment, supplies, and accessories at best prices guaranteed:

    - Identification and access control products
    - Promotional products for loyalty or membership programs
    - Gift, payment, or phone cards
    - Complete photo ID systems and starter kits

Industries such as business, schools, government, military, law enforcement, healthcare, gaming, hospitality, trade shows/conventions, sports & entertainment and more choose ID Card Group for its selection, expert service, and low price guarantee.

Products and Services

ID Card Group is an online supplier of ID card printers supplies and accessories including badge holders, badge reels, id

Business Details

BBB File Opened:
5/20/2009
Business Started:
1/1/2003
Business Incorporated:
12/18/2007
Type of Entity:
Corporation
Business Management:
Mr. Dusty Poole, Director of Operations

Additional Contact Information

Principal Contacts
Mr. Dusty Poole, Director of Operations
Customer Contacts
Mr. Dusty Poole, Director of Operations
Additional Phone Numbers
Other Phone: (916) 290-5170
Additional Email Addresses
Primary: Email this Business
Additional Websites
Website 1

Additional Information

Refund and Exchange Policy
To prevent any dissatisfaction or returns ID Card Group offers free sales support to ensure you are getting the product you desire. Please contact us at  (877) 868-0012 or [email protected] with any questions you may have.

ID Card Group offers a 30-day return policy on selected items based on manufacturer return
policies. All returns require a Return Merchandise Authorization (RMA). To make a return, please contact us for an authorization (RMA); we would be happy to assist you.

All products returned MUST be 100% complete:

    - Contain ALL original boxes and packing materials
    - Have original UPC codes on the manufacturer boxes
    - Contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

ID Card Group does not accept returns on any of the following:

    - Custom Order Items
    - Printers
    - ID Systems
    - Access Control products
    - Opened Software
    - Opened Ribbons
    - Opened Accessories

All orders are subject to a 20% restocking/processing fee.

Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to ID Card Group on returned items, and ID Card Group will pay the shipping charges on the replacement or exchange item(s) going back. If you received free shipping on your purchased item(s), the original shipping charge will be deducted from your credit when an item is returned.

ID Card Group recommends you fully insure your return shipment in the case it is lost or damaged. (For your protection use a carrier that can provide you with proof of delivery for your protection.) Returns without an authorization (RMA) will not be accepted.

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