Business ProfileforStarlight Limousine

We were charged by this business outside of the contractually obligated amount. We contracted with starlight limousine to provide transportation to our wedding. ******** arrived past contracted times, left empty without any guests, and fabricated start and finish times to justify additional incurred charges. Nowhere in the contract we signed is there mention of up charges, and for this to be left to the sole discretion of the businesses is unethical. The agreed upon ammount in our contract was $3000, of which we paid $1500 on June 6th, and the other $1500 on June 14th. We were charged an additional $504 for services that were not provided. Starlight Limousine is in breach of their contract with us, as they did not fulfill the agreed upon services. We have evidence they fabricated the pickup times based on our guests not being picked up at the agreed upon time. We also have evidence of limousines leaving empty, when explicit instruction was given to remain until guests could board based on eye witnesses standing right at the limo. They have said that they were contacted by a "*******" who released them from their services, of which no one did. There was no ******* apart of our wedding, and can provide documentation. We do not know this *******. On top of this, we were charged the $504 without giving consent to the charge, and with no summation of the charges for us to review. We have reported the charge as fraudulent to our credit card company. Understanding this is all hearsay, we believe that we have been wronged, and are being scammed by this service. We would like this to be refunded by our bank, and this business noted as a fraudulent business for intentionally deciving customers and misrepresenting services.