We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Sales Lead Generation

mytraffic.biz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 163 total complaints in the last 3 years.
  • 46 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/02/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up with this site called ************************** which I had to pay ***** fee to start making money online sending emails out etc. I just started byt I would like my money back for I have seen reviews that this us a scam. I tried to go back to website from earlier but I for some reason can't find in my search engine

    Business Response

    Date: 04/06/2025

    we have no customers by the name: ******** *******

    we have no email address: ********************** in our customer database. 
    we have customers with the phone number: **********

    we would be happy to refund this customer. but we cannot find any details based on the info in this complaint.
    we also see no support phone calls from "********" and no support emails in our help desk platform.

    so. i'm not sure what they bought but it seems like it's not from us. unless they bought under a friend or family members name.
    if that's the case we need the actual info that they ordered with because as far as we can tell "******** *******" is not one of our customers.

  • Initial Complaint

    Date:11/13/2024

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July 20, 2024 Venmo Card Charges Mytraffic.biz aka VartexInnovationFurnis ******

    Business Response

    Date: 11/13/2024

    Hi ******* ********,


    You have already been refunded on 05/23/24.  If you have any issues seeing the original debit, and corresponding credit, you can call your bank, and they can help explain that to you. Or you can call your bank and issue a dispute against any charge that you feel you have not been refunded for.




    -MTB Support

  • Initial Complaint

    Date:11/02/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was unaware that this was a scam and not a legitimate business. The material provided is dated and copied from the public domain. I want a refund.

    Business Response

    Date: 11/03/2024

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

    Customer Answer

    Date: 11/03/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ****** ****

  • Initial Complaint

    Date:10/31/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Was scammed on ******** into signing up to earn extra money, I'm unemployed. Please refund

    Business Response

    Date: 10/31/2024

    Hi ******* *****,

    Our system shows that this account made no purchase because your order has been declined. 
    Please get in touch with your bank to check the status of your account. We have no control over your credit card limit.
    Also, we advise you to check first with your bank to verify if any charges were deducted from your account by **********************.

    Thank you for reaching the customer support team.


    -MTB Support

  • Initial Complaint

    Date:10/28/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I no longer have access to the webiste or my account.

    Business Response

    Date: 10/28/2024

    Hi ****** ********,


    I checked your account in our system and you have already refunded your purchase from us. You're no longer in our program. Your account is considered cancelled because we have already refunded you. That means it will automatically cancel your account so it cannot be accessed anymore.

    Have a great day.
    MTB Support



  • Initial Complaint

    Date:09/21/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Its not what I was looking for

    Business Response

    Date: 09/22/2024

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

  • Initial Complaint

    Date:09/11/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date 9/10/2024 Amount $27 I signed up thinking that I was going to have a money making website that you guys were going to do for me and then I spoke to a guy and he told me that I needed at least $2,000 and that he would send me a link to my email which I never got so I just want my refund.

    Business Response

    Date: 09/11/2024

     

    Hi *******,

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

  • Initial Complaint

    Date:09/06/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9-06-24 I purchased to join this company and never received anything but a charge from mytrafficbiz

    Business Response

    Date: 09/06/2024

    Hello,

     

    We are sorry to inform you that the order 8DBDAD87B5 has been declined due to insufficient funds. Our system shows that no purchase was made by this account.

     

    Thank you for reaching the customer support team.


    -MTB Support


  • Initial Complaint

    Date:09/06/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Need a refund please. Not what I thought

    Business Response

    Date: 09/06/2024

    Hello ******
     
    Thank you for giving the *** program a try.
    We appreciate your business.

    We have initiated a refund for you. So, you will get your money back.
     
    Since you are asking for a refund within the same day of ordering
    we are going to 'void' the transaction instead of 'refunding'.

    All this means is that the charge will never officially 'settle' with us.
    Right now, you may see a pending transaction on your credit card or bank account.

    This is what's known as an 'authorization' and because we have voided the order
    this pending transaction will never become finalized. 

    The authorization / pending transaction will fall off your account within 72 hours or less. 

    Thank you!
    --*** support team

  • Initial Complaint

    Date:09/03/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A purchase for this business showed up on my credit card for ***** on 9/2/24. I did not want anything like this. I don't own a business so I don't need leads. I don't know how they accessed my card info. I want my ***** back ASAP.

    Business Response

    Date: 09/04/2024

    We have initiated a refund. And it may take up to 10 business days for the funds to land back into the account.

    Customer Answer

    Date: 09/04/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

    Customer Answer

    Date: 09/17/2024

    I filed a complaint and was told I would get a refund. Today I just got an email telling me if I don't cancel by the end of today then they will charge me *****. They gave me a number to call. I called and the *** wanted to argue with me. He then hung up on me and refused to answer the phone after that. Honor what you promised!

    Business Response

    Date: 09/17/2024

    Hi *****,

     

    We apologize for any inconvenience. We refunded you as soon as we saw your refund request. We simply initiate the refund directly to the card you used when you purchased. 

    The normal refund processing timeline is 5-10 business days for a refund to show a credit on your account. Once we initiate a refund that's all we can do. We have no control over how long it takes for the credit to appear in your account. 


    You can dispute the transaction with your bank if you like through the dispute process. They will see the refund is already in progress and that'll be the end of it.

    -MTB Support

mytraffic.biz is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.