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Business Profile

Pet Supplies

Felix Katnip Tree Company LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Felix Katnip Tree Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Felix Katnip Tree Company LLC has 2 locations, listed below.

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    Customer Review Ratings

    2/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromNancy D

      Date: 09/13/2025

      1 star
      I ordered a scratching bean in July, 2025. Never received acknowledgment of my order, although it is showing on their website as processing. Have not received my order nor has there been any reply to my emails. There is no phone number to call on their webpage, but was able to locate a phone number that might or might not still be attached to this company - called and left a message but no reply. I am at a loss. And very disappointed as this was my third order in eight years.
    • Review fromCarol C

      Date: 09/11/2025

      5 stars
      Felix Katnip Tree Company has always provided great products for the past 20 years. Recently they've had a life changing event so products are delayed. Please be patient with them as they work through it. God bless them.
    • Review fromRobert B

      Date: 08/07/2025

      1 star
      I ordered cat posts more than 3 months ago, but have not received them.They have not responded to several emails or phone messages. I believe the company has gone out of business.
    • Review fromMindy P

      Date: 03/15/2025

      1 star
      Charged twice ,no contact back from company.Emailed several times as well as phoned.Nothing back.I just my product and remove the double charge.

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