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          Interior Design Concepts has 1 locations, listed below.

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            Business ProfileforInterior Design Concepts

            Remodel Contractors

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Interior Design Concepts provides cabinetry design services.

            Business Details

            Location of This Business
            435 NE Wayfinder Dr Unit 110, Prineville, OR 97754
            BBB File Opened:
            10/20/2022
            Years in Business:
            6
            Business Started:
            11/16/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            10:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. Lawrence Hernandez, Member
            Contact Information

            Principal

            • Mr. Lawrence Hernandez, Member

            Customer Contact

            • Mr. Lawrence Hernandez, Member

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/26/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We meet with IDC in early June 2022 to start 3 remodeling projects in our home. We were given an initial quote of $15,306.64. We provided $7,653.32 on 8/18/22 (50% down, as directed). 8/31/22 work started in one room. The work was finished by 9/8/22. Upon completion of the work, we found discrepancies for this particular room. On 9/30/22 IDC made the necessary adjustments & credited it back towards our overall bill. We received $2,170.06 of a credit. This brought our overall bill down to $13,536.59 and since we already paid $7,653.32 we were well ahead of the final payment, which was due upon completion of the work. There was still a discrepancy of $160, which was never addressed. I reached out multiple times between 9/30/22-10/12/22. On 10/12/22 I sent another email asking for a refund of $5,666.73, due to lack of *********************** to finish the intended remodel. I received a very vague email on 10/13/22 stating they would look things over & get back to me the next week. Again, no communication was made. Yesterday, I was informed, all employees were laid off without their final paycheck & to contact the owner of the company. I have called, emailed, texted, ******** messaged, the owner & the business page, I even stopped by the ******* office today, during office ********** was closed. I have not received any response & desperately want my money back. I am filing a complaint with the **** I will be contacting the ***** police and an attorney.

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Great West + Pacific

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