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Business Profile

Windows

Renewal by Andersen
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.86

Average of 57 Customer Reviews

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Review Details

  • Carol L

    Date: 11/06/2025

    After some incredible promises from the sales *** who came out to our house, we contracted for eight windows and three slider doors. The two young men that showed up right on time installed them in 2 1/2 days and did a spectacular job they were friendly, worked very hard, and were excellent craftsman. We are so pleased with the results. Worth every *****.

  • Hillary F

    Date: 11/05/2025

    We had a terrible experience. The two-day install took over two weeks. They lied to us at every opportunity. I called managers and received no response. They schedule without checking with the customer and then claim they need 48 hours to respond. I paid 28K for windows, and they were filthy when installed and have hand prints all over them! They promised to pay for landscaping that was destroyed, and that too was a lie. I feel ripped off and disgusted.

    Renewal by Andersen

    Date: 11/11/2025

    Hello *******,

    I apologize for experience youve received up until this point. Unfortunately, Im unable to locate your order for Renewal by Andersen of *******

    If you could please email ********************** with your contact details, Id be happy to connect you with the appropriate Renewal by Andersen affiliate to assist further.

    Thank you for your patience and understanding.

  • David M

    Date: 11/01/2025

    We had a great experience from beginning to end. **************** is top notch and the windows are beautiful. We will use them again.

    Renewal by Andersen

    Date: 11/05/2025

    Thank you for your feedback, *****! We greatly appreciate your 5 star rating!

  • Arthur N

    Date: 10/28/2025

    Installation Day - 10/27/25 Crew - ****** 1 were fantastic and did an amazing job. Olag(lead tech), Volva, and Gemman were all professional, courteous, and friendly - so great to have them do the installation at my house!They arrived as promised on 2 straight days and they installed 3 slider doors, 2 large picture windows, 1 bathroom privacy window, and 1 entry door. Each day, they layed out plastic sheeting over my wooden floors, covered my furniture, and vacuumed the entire areas of installation after removing all plastic sheeting. Olag gave me an explanation of all Renewal by Andersen products they installed, showed me how to operate each piece, and did a final walk-through of my property to make sure everything was clean and free of any loose nails & debris.I highly recommend Renewal by Andersen doors and windows and Crew 1 of ******!!??Thank you!

    Renewal by Andersen

    Date: 11/05/2025

    Thank you so much, ******, for your kind words about our crew's install! We are delighted you had a great experience and appreciate your recommendation! Thank you for choosing Renewal by Andersen!

  • Lisa W

    Date: 10/06/2025

    From start to finish all these people ROCK -the sales agent, office staff (schedulers, follow up caller, etc.), the 2 man crew was amazingly fast, efficient, thorough, and very polite and pleasant to have in my home for the 1 1/2 days (for 9 windows and 2 sliding doors). The price is high but I believe well worth it. The guarantee is great as well. My windows look so amazing I don't want to put up drapes or blinds. The screens are great quality (so fine I thought they hadn't been installed yet). This has motivated me to repaint EVERYTHING. My windows deserve better company :)Finally, a VERY BIG ADDED PLUS.... these folks do NOT harass homeowners with door to door solicitations --- they obviously don't need to with such an amazing company and products. ** ******** Renewal got my business as a result of a "competitor" (loose use of that title) who did so TWICE despite my "no solicitors" sign. *** Note: I hope they are reading this review and ENJOY gazing at my beautiful ******** windows while driving/walking by trying sell their less impressive company/ products. I say good luck to them because.... .... I'm a walking, talking billboard for ******** RENEWAL!!!! ??

    Renewal by Andersen

    Date: 10/13/2025

    ****, Thank you SO much for your incredible review! We are ecstatic to be apart of your home improvement project and that you chose Renewal by Andersen. Thank you!

  • Lee A

    Date: 09/29/2025

    Great work and product. Good job cleaning up. Great company to work with

    Renewal by Andersen

    Date: 10/13/2025

    We are delighted to hear you are pleased with the work, product, and clean up job! Thank you for your feedback! 

  • Lorna W

    Date: 09/25/2025

    Great at explaining as they went along. They were fast, experienced and their work is excellent. The crew was E1.

    Renewal by Andersen

    Date: 09/29/2025

    We are so excited the installers were fast and provided excellent work! Thank you, *****!

  • Teresa H

    Date: 09/25/2025

    Installers were polite and courteous. Did a great job! Windows are beautiful. Showed how to operate the windows for easy cleaning

    Renewal by Andersen

    Date: 09/29/2025

    We are so pleased the installers provided excellent service. Thank you for choosing Renewal by Andersen, ******!

  • Kevin L

    Date: 09/24/2025

    Door is amazing work these two men has done. We good team work and talks

    Renewal by Andersen

    Date: 09/29/2025

    We are delighted to hear you are pleased with your install. Thank you, *****!

  • Linda O

    Date: 09/24/2025

    We had 2 crews for all our windows and doors installation and another crew finished all our hickory trim today. All were professional and extremely responsive to any concerns we had. ****** and ***** did a wonderful job on our hickory trim and we are SO happy with the results! Thanks both ******** and Bend crews!

    Renewal by Andersen

    Date: 09/29/2025

    Thank you so much for your wonderful feedback, *****! It has been great working with you and we appreciate you for choosing Renewal by Andersen!

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