Business ProfileforOutrageous Audio Unlimited Inc

Work truck was broken into a week before Christmas 2022 and thieves stole over $10k worth of tools. Took the vehicle in to Outrageous audio to upgrade the security system after learning how useless the factory system was on my **** ***** Silverado. They took a look at the vehicle, still with smashed out canopy windows, then showed options for security systems that were on sale. Decided to go with the Compustar system T13 2 way controllers, Blade module, Max ** brain spent $1,050 was excited for install a week later. Didn't drive the truck other than two or three times waiting on new canopy windows. Canopy windows tooks weeks to come in and finally get installed first week of February so truck starts getting used as a daily driver again and things start getting noticed. The new truck alarm installed by Outrageous Audio seemed to be lacking when armed but bumped into so we took it in several times to have the shock sensor sensitivity turned up, ultimately as it sits now it's maxed out on sensitivity but still ineffective. Ultimately the vehicle security system I was sold is insufficient, it works near the cab but slam the vehicle near the bed where all the tools and valuables are kept and nothing. So essentially anything behind the cab is not protected although I was sold on this system with all these fancy bells and whistles...shock sensor, glass break sensor, tilt sensor, GPS, etc...Well what's the point of all that if it can't cover the entire vehicle! They lied about the systems capabilities when they sold it, then they say No Refunds unless you want to pay an additional 35% restock fee along with labor charges.