Business ProfileforRecords Recovery Services LLC
Current Alerts For This Business
On September 11, 2015, BBB recognized a pattern of complaints from consumers regarding advertising issues. Consumers allege that Records Recovery Service LLC mails a notice to consumers requesting they pay $87 to receive a copy of their deed and property profile. Consumers claim the notice is misleading, as it appears to be an invoice or bill. Consumers further allege the notice does state it is a solicitation of services and is not a bill. The notice allegedly states Records Recovery Service LLC is not affiliated with the county in which the consumer's deed is filed, and it is not affiliated with any government agency.
It is further alleged that once payment is
issued to the business, consumers learn they may obtain a copy of their property deed for a nominal fee from their county clerk's office.
To date, the company has not responded to BBB’s request to address the pattern.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 6312 SW Capitol Hwy Pmb 1021, Portland, OR 97239-1938
- BBB File Opened:
- 3/6/2013
- Years in Business:
- 11
- Business Started:
- 11/27/2012
- Business Started Locally:
- 11/27/2012
- Business Incorporated:
- 11/27/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Record Recovery Services
- Business Management
- Ms. Vanesa Guerrero, Manager
- Contact Information
Principal
- Ms. Vanesa Guerrero, Manager
Customer Contact
- Ms. Vanesa Guerrero, Manager
Customer Complaints
19 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
14 Customer Reviews
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Most Recent Customer Review
Christine G
03/26/2024
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