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Business ProfileforFinlandia Sauna Products Inc
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 14010 SW 72nd Ave Ste B, Portland, OR 97224-8064
- BBB File Opened:
- 5/14/2003
- Years in Business:
- 59
- Business Started:
- 7/6/1964
- Business Started Locally:
- 7/6/1964
- Business Incorporated:
- 7/19/1973
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Reino Tarkiainen, President
- Contact Information
Principal
- Mr. Reino Tarkiainen, President
Customer Contact
- Mr. Reino Tarkiainen, President
- Additional Contact Information
Fax Numbers
- (503) 684-1120Primary Fax
Phone Numbers
- (800) 354-3342Other Phone
- (503) 684-1120
Customer Complaints
0 Customer Complaints
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3 Customer Reviews
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Most Recent Customer Review
Eve G
03/19/2024
Finlandia Sauna Products Inc Response
03/21/2024
We are sorry that you are unhappy with your experience. We have done nothing but try to help you, but you didnt answer questions or give information that was asked for, and you thought that we were rude for telling you where thermometer needed to be located, etc. UL/ETL who approves these sauna heaters for sale in ***************** measures *********** directly above the heater and 6 inches down from the ceiling. We asked you to move your thermometer here and you refused. Without having this *********** reading after 30 minutes and after 60 minutes, we were unable to see if your sauna heater was or was not working/heating properly, or to help you further. We told you that moving your *********** sensor to the recommended location would allow your room to get hotter, which is what you wanted. You had your electrician come and move your sensor and afterwards you told us that *********** was measuring 176F at the sensor location. UL sets a max *********** of 194F directly above the heater and 6 inches down from the ceiling, so a reading of 176F at the sensor location, which is not above the heater, would indicate that directly above the heater it is reaching the max *********** of 194F. Based off of all the information you provided us, your heater was functioning properly, and heating your room very well. After our dealer (who sold you the heater) called your electrician, your electrician informed us that your heater was in fact functioning properly and getting your room very hot. Thank you.
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