Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Online Shopping

Best Gift Shoppers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Shopping.

Reviews

Customer Review Ratings

1.8/5 stars

Average of 20 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromShelly T

    Date: 12/29/2024

    1 star
    Ordered a lamp for $40, it wasnt what was advertised and isnt worth $5! He will not return emails and I havent received a refund. Its ran out of a meth house! SCAMMER!!
  • Review fromRo H

    Date: 12/23/2023

    1 star
    I ordered a Christmas gift in early November and I barely received tracking number couple days ago that my item will be delivered between Jan ****. Im so angry that I will not have the gift for Christmas as they advertised. Item coming from *****. I am so disappointed. Do not waste your money.
  • Review fromLaura A

    Date: 12/14/2023

    1 star
    It's a scam. Never received the night light I ordered in October, it is now mid December.
  • Review fromTerry W

    Date: 12/06/2023

    1 star
    This site is a scam. Do not purchase any items. I regret not seeing reviews prior to submitting order for toy for my nephew. Money quickly taken from account followed one week later by delivery confirmation which never occurred. Phone number for CS out of service and website- a personal account. My complaint about non-delivery on day that was specified was answered with explanation that item went to incorrect address and once the tracking and courier service (gobbledygook explanation) was straightened out, package would be delivered. Now almost 10 weeks later- no package, no correspondence, no response to further inquiries.
  • Review fromFrank B

    Date: 11/01/2023

    1 star
    Should have come here before buying from Best Gift Shoppers...they are the worst! Paid for Halloween product on Oct. 3rd. Never received a notice about shipping so I sent inquiry on Oct. 14th, which prompted shipping at that time. It's now Nov. 1st...Halloween passed...and the product is still in *****. Looks like scam company. STAY AWAY!!
  • Review fromGeorge B

    Date: 10/28/2023

    1 star
    I ordered a Halloween costume for my daughter in September - 3 weeks later, order still hadnt shipped, so I emailed the company. They apologized and said there was a technical mix-up and they would have the order out ASAP. 1 week later (and now 2 weeks from Halloween), order still had not shipped. I emailed them again, and they said they would ship the order out. I told them to cancel the order and refund me the money. I still have not received the refund and am now scrambling for a Halloween costume. DO NOT order from this company. At worst it is a scam, at best they are completely incompetent.
  • Review fromAnnette F

    Date: 09/26/2023

    1 star
    They are a total rip off! I bought a costume from them and I have the receipt and everything that my card was definitely charged, and Ive been waiting for it to come but nothing, so I decided to investigate and I checked my email and I received an email apparently from them saying that I still have something in my shopping cart that I didnt finish checking out all the way which is baloney because the transaction went through. I have the receipt from my bank and shows that they charge my card what a scam and in the email it says contact us but theres no link to it it does you push it in theres nothing there it goes to nowhere, so theres like not even a way to contact them. I wouldnt even give them one star, but I had to in order to write this review do not order anything from them.
  • Review fromJill T

    Date: 09/20/2023

    1 star
    Ordered a unicorn stuffed animal that lights up and never received it. Didnt get a call back and cant get in touch. ***** daughter will be disappointed that the item she picked out was from a fraudulent company. Buyer beware ??
  • Review fromFawn M

    Date: 08/04/2023

    1 star
    Ordered an item several weeks ago and it never arrived. The phone number and email they provide under contact us: DO NOT WORK! No one answers the phone and the email is not legit! DO NOT ORDER FROM THIS COMPANY!!
  • Review fromVon l

    Date: 07/27/2023

    5 stars
    Thank you best Gift shoppers to deliver my moon lamp safely. truly amazing at night! Please always let your customer know about the updates. I think that would help for us not to worry

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.