Business ProfileforDeWhitt, Portland's Appliance Experts

The owner has denied our return of a fridge that never worked.I probably received the worse service from any company that I have ever dealt with. I will never shop here again and I will never recommend anybody shops here.I went in to Dewhit appliance and purchased an Electrolux refrigeration in March of this year for a delivery date of June. 3 months of them holding my money. They said to call 6 weeks before to confirm the delivery date. I did and they confirmed everything was good. I called again a week before delivery and they confirmed everything was good. I called the day before and they confirmed everything was good. I called the day of and they said they didnt have it. At that point we had moved into a new house with 4 kids and had no fridge. We asked them if they could sell us a garage fridge so that we at least had something as they assured us the Electrolux would come in soon. We took the delivery of the garage fridge and waited for the house Electrolux fridge. We were told by our salesman (****) that we wouldnt have to pay delivery on the garage fridge. When the delivery company showed up they demanded $170 in cash or check(luckily later returned). In the weeks following our salesman kept telling us it was coming soon and acting like we were annoying him that we kept checking on a fridge we had purchased 4 months earlier. While dealing with all of this the garage fridge that we purchased isnt working. We have melted ice cream and spoiled food. Tired of dealing with Dewhitt we decided to cancel our original fridge order and ask about returning the garage fridge that doesnt work. They told us we needed to get it serviced. Service is 1 month out. We now have had a non working fridge for over a month and have to wait another month for a repair. They wont take the return though.