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Business Profile

Credit Union

OnPoint Community Credit Union
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 527-3932Write a Review

About

Overview

OnPoint Community Credit Union

PO Box 3750

Portland, OR 97208-3750

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See Hours
Operating Hours
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
7:00 AM - 7:00 PM
9:00 AM - 1:00 PM
Closed

Find a Location

OnPoint Community Credit Union has 31 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    BBB Accreditation & Rating

    OnPoint Community Credit Union is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Rating

    A+

    Reasons for rating

    • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
    More InformationHow are BBB ratings calculated?

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    Become BBB Accredited

    About This Business

    OnPoint Community Credit Union offers credit union services.

    BBB Accredited Since: 10/27/2009

    Years in Business: 94

    Products and Services

    Credit Union, Checking Accounts, Savings Accounts, Youth Savings Accounts, Credit Cards, Certificates of Deposit, IRA Savings Accounts, Health Savings Accounts, Home Loans, Home Equity Lines of Credit, Auto Loans, Motorcycle, Boat, and RV Loans, Personal Loans, Personal Lines of Credit, Financial Planning, Insurance, Public Education Retirement System Planning, Social Security Planning, Financial Planning, Investment Services, Business Checking, Business Savings, Small Business Loans, Small Business Lines of Credit , Commercial Real Estate Loans, Business Credit Cards, Business Insurance, Charitable Foundation Planning, Endowment Planning, Merchant Services, Boat Loans, Business Digital Banking, Business Wire Transfers, Commercial Loans, Digital Banking, Financial Counseling, Financial Education, Group Banking, HELOC, Investments, IOLTA, Mobile Banking, Motorcycle Loans, RV Loans, Wire Transfers, Zelle Transfers

    Business Details

    Local BBB:
    BBB Great West + Pacific
    BBB File Opened:
    7/1/1996
    Business Started:
    1/1/1932
    Business Started Locally:
    1/1/1932
    Business Incorporated:
    1/1/1932
    Type of Entity:
    Corporation
    Alternate Names:
    OnPoint Credit Union
    Business Management:
    Mr. Robert A Stuart, President/CEO
    Mr. Tory McVay
    Tim Clevenger, Chief Marketing Officer
    Number of Employees:
    570

    Additional Contact Information

    Principal Contacts
    Mr. Robert A Stuart, President/CEO
    Customer Contacts
    Ms. Kirsten Williamson, Compliance Manager
    Tim Clevenger, Chief Marketing Officer
    Additional Phone Numbers
    Other Phone: (503) 228-7077
    Other Phone: (503) 228-8255
    Additional Websites
    yelp.com/biz/onpoint-comm...
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Payment methods
    • Visa
    • Wire Transfer
    • Zelle
    Other Resources
    Oregon Department of Consumer and Business Services
    350 Winter St NE Rm 410
    Salem OR 97301
    Phone Number: 503-378-4140 or 888-877-4894
    http://dfr.oregon.gov/
    [email protected]
    Business Categories
    Credit Union, Financial Services, Loans, Mortgage Lenders, Credit Cards and Plans, Investment Advisory Services, Small Business Loans, Financing, Auto Financing, Business Loans, Commercial Loans, Refinancing

    Latest Reviews

    • Pamela S

      "OnPoint made my dying cat suffer because you wouldn't give me a $500 loan to pay the vet to send him over the REMOVEDso I had to wait until 4/1 when I got my Social Security to end his suffering. You are all about member services but it is obvious it is only the members with MONEY." ... Read full review

    • Vrndavana R.

      "*HORRIBLE BANK* I took out some small Loans then paid them all back on time. Then I took out a $350 Loan but had a hard time paying it back because of unforseen circumstances & immediately asked if I could pay smaller Loan Repayments BUT WAS DENIED?" ... Read full review

    • Channing L

      "Title: Discriminatory and Unfair Treatment by OnPoint Community Credit Union I am filing this review because of the discriminatory and unethical way OnPoint Community Credit Union treated me. I am a single mother and longtime community member who trusted OnPoint with my finances." ... Read full review

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.