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Find a Location

Master Sweep has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Master Sweep

      14729 SW 109th Ave Apt 1 Portland, OR 97224

    • Master Sweep

      18136 SE Sun Meadow CT Portland, OR 97267-6624

    Business ProfileforMaster Sweep

    Chimney Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers chimney cleanings, repairs, inspections, caps, damper installations, relinings, waterproofing, wood and pellet & flashing repair.

    Business Details

    This is a multi-location business.

    Find a Location

    Master Sweep has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Master Sweep

        14729 SW 109th Ave Apt 1 Portland, OR 97224

      • Master Sweep

        18136 SE Sun Meadow CT Portland, OR 97267-6624

      Location of This Business
      14729 SW 109th Ave Apt 1, Portland, OR 97224
      BBB File Opened:
      9/13/2007
      Years in Business:
      23
      Business Started:
      1/1/2001
      Business Started Locally:
      1/1/2001
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Jason Doran, Owner
      Contact Information

      Principal

      • Jason Doran, Owner

      Customer Contact

      • Jason Doran, Owner

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/19/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I Hired ********************* of Master Sweep to replace the flu in my chimney. He came out to the site and gave me a bid of $2,000 for the project. At his request I gave him a $1,000 deposit so he could purchase the needed materials. Check #****. He promised to get back to me with a install date the same week. I called on multiple occasions over the weeks and left messages, he did not return my call. He finally called returned a call and said he was out of town and his brother had COVID. I understood and we scheduled an install date for August 16th. He promised to make it all right.He did not show up for his scheduled appointment. I have left 4 voice mails, text and email, he has not returned any calls.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Casey J

      1 star

      06/21/2021

      We had a terrible experience with this company. We hired Jason D**** to install two pellet stoves to replace some old wood stoves at our property. We were lured into hiring this company because they promised they could get the installation done quickly and their price was fair. I received a bid from Jason on December 18 and he said he could start work on January 14. There were multiple delays with this project, often related to poor project planning and sporadic/short work periods. Jason would not show up at all on the day we agreed upon, and then show up unannounced on other days. He and his partner would work for about 2 hours and then disappear for the rest of the day without a word. This happened many times. In the end (February 4), he never even completed the job as promised. He was supposed to come back to install collars around the vent pipes and fix the mortar on the chimney water tables. He gave a $200 discount, saying I could pay the remainder when he returned. He needed to order more supplies. He never showed up or contacted us again. The installation was sloppy looking (vent pipes not straight) and unfinished, and one of our pellet stoves doesn't burn well (likely because of poor ventilation). Jason is dishonest and unprofessional.

      Local BBB

      BBB Great West + Pacific

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